Leyton Healthcare

Customer support is absolutely terrible, providing zero assistance whatsoever

Truly, this medical practice's reception team is absolutely dreadful. Their behavior is completely unprofessional and discourteous. I spent an exhausting three hours struggling to navigate the..

It's truly discouraging when attempting to communicate with their staff. They display a minimal assistance mindset, seeming disinterested in comprehending my needs or providing genuine support,..

Hands down the most abysmal customer service imaginable. Endless phone wait times, with staff who are discourteous, arrogant, and completely ineffective. If you happen to miss their single call,..

Getting an appointment with a GP feels like a game of chance, and if you manage to secure one, consider yourself fortunate. The nurses are similarly hit-or-miss. But the receptionists? They've..

The phone connection is absolutely abysmal - it drops every single call I attempt to make! It's mind-boggling how you practically need to dial a hundred times just to have a slim chance of reaching..

I'm truly delighted with this medical practice. I recognize that the front desk staff face challenging work, and while I occasionally feel irritated, they consistently demonstrate remarkable..

What an absolute mockery of a healthcare facility! I scheduled a routine medical consultation (my first in half a decade) and upon arrival, they informed me that my appointment was actually a phone..

The reception staff are absolutely incompetent and clearly unqualified for their roles. If I could file a complaint about them daily, I absolutely would. Their service is utterly terrible. While the..

I've been a patient at this medical practice since the beginning, and since the Covid-19 pandemic, I haven't been able to see a general practitioner in person. Even obtaining an online consultation..

Some guidance for the chatty receptionist (assuming that's her actual name): when a patient asks a question you can't answer, place them on hold and consult a colleague rather than abruptly ending..

1/5 Stars - Disappointing Experience I'm thoroughly let down by the service at this medical practice. The front desk staff are consistently discourteous and unprofessional, transforming the waiting..

It appears that the front desk staff are engaged in an unspoken contest to determine who can be the most discourteous to patients, whether through phone interactions or face-to-face encounters...

I am so sick of this practice. Receptionists that hang up before you have finished speaking. There is one is particular that is rude, indifferent and utterly charmless. Expect to be interrogated and..

Terrible medical clinic. The front desk staff are completely unhelpful, refusing to schedule in-person consultations, and they display an appalling lack of interpersonal communication and basic..

I'm grudgingly giving 1 star only because the receptionist has slightly improved from previous interactions. Getting medical care here is impossible - I was forced to see a nurse months ago due to..

I don't have any issues with the medical practice's actual services, but I was unable to attend my scheduled appointment due to transportation challenges. The main frustration stems from the absence..

I've been a patient at this medical practice for more than 8 years, and they've consistently provided excellent support. A special thanks to Elena, who was incredibly helpful and attentive during my..

Can't get an appointment, they never respond when you call. Constant hassle to even schedule anything. Absolutely terrible medical practice, definitely the most incompetent doctors I've ever..

The reception is absolutely dreadful, and today marks my breaking point with this practice. The phone staff are condescending and unhelpful. I acknowledge missing a telephone appointment was my..