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Susie S. 11 months ago • From Google

Rating

Bad

Vaccine Chaos Ruined My Crucial Health Appointment

I had a vaccine appointment initially set up by a nurse, but reception called weeks later to cancel and reschedule. They then called again within minutes, cancelling and rebooking once more. The appointment window was specified between x.20 and y.20, and I arrived at x.22. However, the machine claimed I had missed the slot! The receptionist stated the person administering the injection had departed because I was 9 minutes late, with only a 5-minute grace period. This explanation was inaccurate, as I was merely 2 minutes past the earliest suggested arrival time. I was informed no alternative staff could provide the vaccination, and the rebooking options were incompatible with my work schedule. I'm deeply disappointed, as this practice was once considered the best on the island. This vaccination isn't for travel—it's critical due to my serious health condition. If you're considering registering with a GP, I strongly advise against choosing this one.

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