KP

Katie P. 5 years ago • From Google

Rating

Poor

Vaccine day went smooth but prescription chaos

Four stars for the smooth handling of the Astra-Zenoco vaccination. As a healthcare professional, I received my shot on January 23rd, and the process was efficient and timely. However, one star for the repeated difficulties in obtaining my inhaler prescriptions online. I've submitted multiple requests, yet I find myself in a critical situation with no inhalers left. I'm anxious about potentially returning to a state of severe asthma, where climbing stairs leaves me breathless and chronic fatigue overwhelms me. Currently, I'm maintaining my regular activities, but I'm uncertain how long I can sustain this without my essential medication. This isn't the first instance where I've completely exhausted my supply despite requesting refills weeks in advance. The service quality has significantly declined since the transition to Blandford group practices. What was once a reliable system is now frustratingly inadequate. Overall, the experience has been extremely disappointing.

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