Mathukia's Surgery

ABSOLUTE ZERO RATING! THE MOST HORRENDOUS SURGICAL EXPERIENCE IMAGINABLE! COMPLETELY UNPROFESSIONAL WITH SUCH A SEVERE LANGUAGE BARRIER THAT COMMUNICATION WAS IMPOSSIBLE! STEER CLEAR OF THIS..

The front desk staff displays a dismissive attitude, fails to pay attention, and comes across as condescending. Her communication is muffled and her English language skills are notably inadequate.

I seldom write reviews, but I feel driven to describe my recent interaction with the front desk team at Dr. Mathukia's practice. Regrettably, the customer service was appallingly..

Absolute disaster of a medical procedure.

I've been a patient at this medical practice for far too long, and it's truly disappointing. Someone needs to intervene and shut down this general practitioner's office, preventing further wastage..

After a quarter-century living in the UK, I can confidently say this medical practice represents the lowest point of healthcare service I've encountered. The staff are incredibly discourteous and..

Shockingly disrespectful and incompetent front desk personnel. They abruptly terminated the call after erroneously routing my father's medication to an incorrect pharmacy location.

I wouldn't even award this medical practice a single star if I could. The reception team's attitude is so appalling that it completely discourages patients from seeking necessary healthcare. Their..

The employees are friendly and typically go above and beyond to assist customers.

Initiated an online e-consult with my general practitioner midweek, and now a full week later, I'm still waiting for any response from their office.

I've been associated with this medical practice since birth, along with my whole family. The Mathukia physicians have consistently been exceptional and incredibly supportive of my parents' complex..

I'd give zero stars if possible. Despite being first in line, we were told no appointments were available, revealing a complete breakdown in organizational structure and professional standards...

Absolutely appalling service, I wish there was a way to give zero stars 😕

Mathukia surgery app performed adequately. The general practitioners were excellent. Reception employees were unfriendly. And the surgery manager was completely unsatisfactory. I had been a..

Medical professionals are competent, but communication is incredibly challenging! The front desk personnel provide subpar assistance and customer service.

I ABSOLUTELY DO NOT WANT MEDICAL GUIDANCE FROM FRONT DESK STAFF, NOR INTERPRETATIONS OF MY MEDICAL SCANS. And these receptionists need to stop being so condescendingly dismissive or acting shocked..

This establishment is absolutely terrible! I'd rate them zero stars if possible. The staff seems completely clueless. There's zero communication after medical tests, and they never return calls on..

Terrible customer service experience. I reached out about renewing my prescription three days ago, and they instructed me to send an email, which they have completely ignored. I'm incredibly..

The general practitioner is excellent, and I can occasionally secure a same-day appointment, but the front desk staff are negatively impacting the overall quality of care at the practice.

Truly, the medical professionals at this clinic are impressively competent and well-informed. However, the front desk staff are completely ineffective. They consistently attempt to overrule the..