Norwood Medical Centre
Anil 7 months ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
BadRespect
BadSeen On Time
BadVery Bad Experience.
I would like to express my concern regarding the recent experience with accessing medical care for my 6-year-old son. My son had a high fever, wheezing due to asthma, and was extremely weak and unable to stand. I contacted the GP practice and requested an urgent appointment, explaining his serious condition, but no appointment was provided. Later that day, his condition worsened and he had to be taken to the Children’s Hospital A&E by ambulance with oxygen support. He was admitted for critical care. After being discharged, he developed severe ear pain lasting two days. I again contacted the GP practice and explained the urgency, and an appointment was finally booked for the next day. We took time off to attend and arrived nearly 30 minutes early. However, we were informed that the appointment time had passed and he was not seen. My son has now been struggling with severe ear pain for three days, without any medical support from the GP. Due to the pain, he is unable to eat properly and I am very worried about the physical and emotional distress this is causing him. I respectfully request urgent medical attention and a review of how this situation was handled, as this has been a distressing and unacceptable experience for our family.
Excellent medical procedure, with compassionate and supportive medical staff. The treatment significantly improved both my psychological and physical well-being. There was one temporary physician..
Norwood Medical Centre
Cathy S.
Truly exceptional service with a highly professional team. The online consultation platform is incredibly user-friendly, eliminating the need to wait on hold. It's swift, efficient, and convenient...
Norwood Medical Centre
Lesley C.
Outstanding customer care with a warm and accommodating team that truly goes above and beyond to ensure satisfaction.
Norwood Medical Centre
Jasmin g.
I've spent nearly 20 minutes waiting on hold, only to have the medical office abruptly disconnect my call and shut down for their dinner break.
Norwood Medical Centre
simon h.
Top-tier medical professionals provide exceptional care and guidance. The staff offers compassionate and valuable assistance throughout the entire experience.
Norwood Medical Centre
Phil S.
Throughout my 37-year journey as a patient, I recently relocated to the East Coast and feel compelled to express my deep appreciation for Norwood. The entire staff team has been consistently..
Norwood Medical Centre
Yılmaz D.
I've encountered some problems with the non-physician staff members who, while generally pleasant and supportive, aren't quite professional. The reception team, in particular, seems to have an..
Norwood Medical Centre
May B.
I've visited this general practice three times since relocating here a year ago, and I'm thoroughly satisfied with their service. Scheduling appointments is incredibly convenient, with the ability..
Norwood Medical Centre
Martin W.
Fantastic front desk team, seamless and user-friendly reservation process that now includes a convenient callback feature. Truly outstanding, approachable, and competent physicians. Heartfelt..
Norwood Medical Centre
jill a.
Exceptional medical professionals prioritize truly hearing their patients and offering the most supportive care possible. The front desk team is courteous, attentive to patient needs, and..
Norwood Medical Centre
Meme L.
A truly stunning and meticulously arranged medical facility that I genuinely endorse without hesitation. The front desk staff are exceptionally warm and delightful. I was examined by Dr. Emily..
Norwood Medical Centre
Rita J.
I appreciate the exceptional support and dedication you've shown me over the past twelve months. A heartfelt shout-out to Gary for his outstanding service.
Norwood Medical Centre
Alan A.
The medical practice, once top-notch even during the pandemic, has now become completely unacceptable. Patients are finding it incredibly difficult to secure even a basic telephone consultation. The..
Norwood Medical Centre
Mark B.
I've been a regular customer for so long that the staff recognizes me immediately, and they consistently provide courteous and supportive service.
Norwood Medical Centre
Steve S.
Dr. Debbie Parker is absolutely phenomenal!
Norwood Medical Centre
Chris T.
Some capable physicians work here, but Dr. Parker is truly exceptional. My life could have taken a dire turn if not for this remarkable woman (my sincere gratitude). While there are criticisms about..
Norwood Medical Centre
Abbi R.
I've been a patient at this medical practice since my childhood, and the physicians here are truly exceptional. They consistently demonstrate warmth, compassion, and have provided incredible support..
Norwood Medical Centre
Kyle K.
Missed communication about my asthma check-up led to cancellation without warning. Ended up waiting a fortnight for critical daily inhalers, which is completely unacceptable. Seriously considering..
Norwood Medical Centre
Sophie B.
I've visited this medical practice repeatedly, yet Libby and Dr. Jones stand out as the only staff members who genuinely listen and care. Their approach is truly exceptional and compassionate.
Norwood Medical Centre
shelley c.
I recently went for a medical consultation and while seated in the reception area, I witnessed an unprofessional incident. The receptionist took a phone call from a patient and, after speaking..
Norwood Medical Centre
Alt A.