Norwood Medical Centre

The doctors at this clinic are truly exceptional. However, the front desk employees are incredibly unprofessional and seem to overstep their boundaries by offering unsolicited medical advice. It's..

Missed communication about my asthma check-up led to cancellation without warning. Ended up waiting a fortnight for critical daily inhalers, which is completely unacceptable. Seriously considering..

Over the past year, I've been absolutely blown away by the exceptional team. Their unwavering commitment and top-notch expertise truly surpass the limited 5-star rating system. I cannot express..

These folks deserve zero rating points - their service is completely useless and demonstrates zero respect for customers.

If possible, I'd rate this zero stars. The customer service is absolutely abysmal, and it's impossible to even reach someone by phone. The communication is utterly frustrating, and the reception..

Fantastic front desk team, seamless and user-friendly reservation process that now includes a convenient callback feature. Truly outstanding, approachable, and competent physicians. Heartfelt..

Throughout my 37-year journey as a patient, I recently relocated to the East Coast and feel compelled to express my deep appreciation for Norwood. The entire staff team has been consistently..

These are absolutely spot on, with no room for criticism whatsoever.

I've spent nearly 20 minutes waiting on hold, only to have the medical office abruptly disconnect my call and shut down for their dinner break.

Welcoming employees who provided me with a delightful flapjack

I've repeatedly experienced appointment cancellations because of persistent issues with the kiosk login system, and I'm constantly frustrated by the discourteous treatment from the front desk staff.

A truly stunning and meticulously arranged medical facility that I genuinely endorse without hesitation. The front desk staff are exceptionally warm and delightful. I was examined by Dr. Emily..

Switched to Southey around half a year back, and I'm thoroughly impressed with their service. The reception staff are incredibly welcoming and accommodating, and every request we've made has been..

I tried calling at their stated opening time of 8, but the line remains closed despite repeated attempts. Extremely frustrating!

I had my initial consultation with a new healthcare professional today, as I typically receive care at home. The staff were welcoming and supportive. My assigned worker seems genuinely committed to..

Some capable physicians work here, but Dr. Parker is truly exceptional. My life could have taken a dire turn if not for this remarkable woman (my sincere gratitude). While there are criticisms about..

Disrespectful and pompous front desk staff. Literally hung up on me mid-conversation. Clearly unfit for a role that requires interpersonal communication. Demonstrated complete lack of empathy or..

I recently went for a medical consultation and while seated in the reception area, I witnessed an unprofessional incident. The receptionist took a phone call from a patient and, after speaking..

Today is Thursday 30/09/21 Every attempt to reach a physician involves a phone call since in-person consultations are impossible, and the recorded message states the practice is unavailable!!! My..

I rang up yesterday to schedule a consultation, and while it took some time to connect, the receptionist informed me that all morning slots were fully booked. When I inquired about booking ahead for..