Lister House Partnership

Very disappointing

There has been a couple of very good people I have seen at the surgery over the last decade or so, but things are going downhill fast. On the whole I find the attitude condescending, especially from the administration staff. Communication is very poor. Despite having several serious conditions and taking a large number of prescription medications I have not been offered a face to face appointment with a GP for the last 6 years. I tend to avoid telephone appointments, even when I know I need them, as I find it difficult to describe symptoms over the phone. If I had a choice of surgery I would change but Lister House is the only accessible offering in the area so have to stay with them.