The High Street Practice

I would like to give a higher rating for this GP practice, however I have reduced my score due to a negative experience I recently encountered. This involved a concerning incident with my infant..

Absolutely terrible customer service. The employees were completely unhelpful and made the entire experience incredibly frustrating.

I approached the registration area and rang the bell. A woman retreated to the back without waiting for me to reach the reception desk. I then obtained registration forms from the adjacent surgery..

I completed my blood test without feeling anxious and the healthcare professional was very pleasant and provided excellent care.

Since the pandemic began, this medical practice has become completely ineffective. You can't simply call to schedule an appointment; instead, you're forced to use their terrible online booking..

The front desk staff displayed an appalling lack of professionalism, made even more frustrating by the fact that public funds support their behavior. The medical practitioners demonstrated equally..

I've had a good experience at this surgery, doctor was very thorough and the receptionist was very helpful too on a scale of 1-10 differently 9

Susan stands out as the sole beacon of professionalism and compassion among the staff at this medical facility, offering a refreshing contrast to her colleagues.

The front desk staff were extremely accommodating when arranging my appointment and provided clear guidance during the registration process.

The front desk staff display a shocking absence of compassion and professionalism, treating patients with complete disregard. They desperately need training in customer service and telephone..

Attempting to communicate rationally with the front desk staff proves to be a futile endeavor.

I have found the team at the High Street location to be quite responsive when addressing inquiries, and they have been very supportive in helping to sort out any concerns that arise.

After a terrible experience and seeing rapid decline in my old surgery I left & I was accepted here at HIGH STREET PRACTICE. The care is amazing & actually seen by real GP's . It just does not..

The medical professionals at this clinic are satisfactory. Dr. Dhanan is particularly attentive, compassionate, and provides thorough explanations. However, the single star rating is solely due to..

S. is completely unsuitable for her role as a receptionist. Her attitude is consistently unpleasant and she seems to have a perpetual issue with everyone. When I phoned the GP to schedule an..

Extremely disappointing customer service. The front desk personnel display an unacceptable attitude and lack of professionalism.

I was stuck waiting at the top of the queue for a full 20 minutes. When the receptionist ultimately picked up, they didn't even offer an apology for the lengthy wait. The only reason my call was..

The front desk personnel could seriously improve their customer service, and scheduling an appointment is an incredibly frustrating experience.

I would like to express my sincere appreciation for the receptionist at the practice. They are incredibly professional, precise, and consistently reliable, qualities that are increasingly rare. It..

The customer service is terrible. When I attempted to schedule an appointment, the representative abruptly hung up on me mid-conversation, making it impossible to comprehend what was being..