Five Valleys Medical Practice

Completely ridiculous delay that renders the entire service pointless

Here's a revised version of the review, with modified grammar and unique phrasing: Having grappled with diabetes for a decade and a half, I recently experienced a brief loss of consciousness. This..

We're deeply worried about our child's health, and this experience has only heightened our anxiety. After enduring a frustrating 20-minute phone wait, we were essentially dismissed, with the surgery..

I encountered a slight issue with my repeat prescription, and they informed me via email that it would be ready for collection in 2 to 3 working days. It wasn't showing up on my NHS app, but..

After relocating to the town centre, the medical practice has become completely uninviting. The environment feels cold and impersonal, with absolutely no entertainment options for children during..

Exceptional care, compassionate personnel, and a thoroughly competent medical procedure from start to finish.

An absolutely outstanding medical practice in the Stroud region, with compassionate and attentive personnel. Every staff member truly deserves high praise for their exceptional service and dedication.

I feel like my health concerns are being brushed aside unless I'm being warned about life-threatening medication interactions. Exercise caution; not all medical professionals demonstrate the..

Attempted to schedule a consultation today, but encountered frustration. Staff claimed to be on a meal break, and incoming calls were being ignored. Completely unacceptable. I'll be returning to my..

Currently experiencing issues with the GP's operational setup. The facility spans two different floors, yet the check-in kiosk provides no guidance on which floor to go to for your specific..

The medical attention received at this facility is commendable, but the process of securing an appointment is an exasperating ordeal. One endures an interminable wait on the telephone, only to be..

I'm constantly hitting roadblocks trying to schedule an appointment. Days of attempting to call have resulted in disconnected calls, and when I finally got through, the receptionist directed me to..

At Fivemiletown GP, I honestly dread calling because the same thing happens every single time. I ring right at 9 a.m., yet within just ten minutes every single appointment slot is gone. Getting an..

The customer service at this medical practice is absolutely unacceptable! I arrived with my three-year-old suffering from a high fever and infection, only to be informed that they've reached their..

Terrible experience since the merger of these medical offices. Scheduling an appointment is completely futile. The front desk personnel are entirely unhelpful and unaccommodating. I strongly advise..

Completely astounding how this 'digital' prescription platform shuts down as early as 11am on certain days. The quality of service has undeniably deteriorated. Scheduled phone consultations are..

Exceptional service across the board.

Since their relocation, the quality of healthcare has drastically declined. Patients endure months-long wait times for appointments, encounter different doctors at each visit, and are restricted to..

Left high and dry with minimal assistance.

Multiple attempts via email and two in-person visits over the course of a year, yet all I've received are empty promises and dismissive assurances of "we take this seriously, it's been escalated,..