Five Valleys Medical Practice

Terrible experience since the merger of these medical offices. Scheduling an appointment is completely futile. The front desk personnel are entirely unhelpful and unaccommodating. I strongly advise..

Absolutely outstanding! I consistently find it effortless to secure an appointment. The nurses on the upper floor are truly exceptional. They always take their time, ensuring a thorough and..

I recently lodged a grievance regarding subpar care and treatment received by a family member. Frustratingly, the link to my complaint has vanished, leaving me unable to access it or view their..

Scheduling an appointment is impossible through their online system, and their phone support is nonexistent - I get disconnected every time. Absolutely terrible service, and I'm definitely switching..

Endured over 20 minutes on hold before finally reaching a representative, only to have the call abruptly terminated. Upon redialing, I discovered the office had shut down for their lunch break...

I'm constantly hitting roadblocks trying to schedule an appointment. Days of attempting to call have resulted in disconnected calls, and when I finally got through, the receptionist directed me to..

At Fivemiletown GP, I honestly dread calling because the same thing happens every single time. I ring right at 9 a.m., yet within just ten minutes every single appointment slot is gone. Getting an..

I'll level with you - I was apprehensive about my initial appointment at the new medical facility. The previous location was convenient, with ample parking, so I questioned the rationale behind..

Complete farce, impossible to secure an appointment, and when you finally arrive, the waiting room is nearly empty, blood tests require months of waiting, it's unacceptable that patients must..

It's utterly ridiculous. These so-called "trained care navigators" - who are essentially just receptionists with a fancy title - now have the audacity to determine whether you're worthy of a..

Utterly appalling medical care, these practitioners display a complete lack of anatomical understanding and an inflated sense of superiority. They disregard patient discomfort, minimize concerns,..

Our family's experiences at Five Valleys Medical Practice have consistently exceeded expectations. From vaccinations to routine appointments for both ourselves and our children, the level of care..

Following my negative review (below) of a recent doctor's appointment, I received a swift and proactive response from the Practice Manager who initially called me and then set up a meeting. Our..

Called yesterday seeking a medical consultation or doctor discussion, but reception informed me they were fully booked and advised contacting 111. I attempted to explain my critical situation with..

A top-notch medical practice that truly embodies warmth and expertise. The staff demonstrates exceptional care and attentiveness.

I encountered a slight issue with my repeat prescription, and they informed me via email that it would be ready for collection in 2 to 3 working days. It wasn't showing up on my NHS app, but..

Upgraded my rating from a single star due to initial booking system challenges to a perfect score because every single medical professional I've encountered here has been absolutely wonderful. As..

Since their relocation, the quality of healthcare has drastically declined. Patients endure months-long wait times for appointments, encounter different doctors at each visit, and are restricted to..

Completely ridiculous delay that renders the entire service pointless

Lacks attentiveness and requires constant repetition before understanding. The service is unhelpful when it comes to redirecting patients to the weight loss management team. Moreover, there's been..