Houghton Regis Medical Centre

The reception team's approach felt unwelcoming and unhelpful, and the practice appears to be accepting new patients without adequate resources to support them properly. It seems possible they may be..

I would like to express my sincere gratitude for having my prescription prepared so promptly. I truly value this efficient service. Wishing you all the best.

The staff members were genuinely helpful and provided clear information. I would strongly recommend this practice.

Disappointing. I'm not sure where to begin with my experience at this practice. With the exception of one receptionist who appears to be relatively new to the role, I found the majority of staff..

Deeply disappointing experience, my mother was visibly upset leaving her appointment. She felt the clinician was dismissive from the outset, expressing frustration about her arrival despite her..

This practitioner is not recommended. If you have the option to visit an alternative surgery, it would be advisable to do so. Based on this patient's experience, there were concerns about the..

The medical professionals and team at this practice have consistently demonstrated helpfulness and kindness towards myself and my loved ones. I value the level of care that is offered. I would..

I would strongly suggest this practice to others. The clinical staff member was extremely supportive and demonstrated excellent care. The reception team were equally accommodating, displaying warmth..

Difficulty obtaining an appointment slots, and the reception staff interaction was unpleasant.

I have been unable to secure an appointment at this practice despite numerous attempts over an extended period. The telephone booking process involves lengthy wait times, and I have found it..

I departed from this practice approximately eighteen months into my time as a patient, around a month and a half ago. I have several concerns I would like to address. - I felt the clinical approach..

Houghton Regis Medical Centre has not met my expectations as a GP surgery. The appointment booking process presents significant challenges – telephone access is difficult to obtain, and when contact..

I rarely post negative reviews, but the experience I had recently was deeply concerning and has significantly affected my confidence in this practice. I attended the surgery with my young child who..

I would rate this practice much lower if possible, as I found the team to be unhelpful and difficult to communicate with.

I felt the healthcare professional lacked compassion during a procedure I was anxious about, and their behaviour came across as dismissive rather than supportive. This was disappointing given the..

I called the practice today and wanted to schedule an appointment with my usual doctor, but was informed they were unavailable. I was told that other practitioners had appointments available, though..

The level of service I received fell short of expectations. The team seemed unwilling to engage constructively when I explained my concerns in detail and did not appear motivated to assist. As a..

The practice appears to have remained unchanged since decades ago. Telephone consultations are the only option available, and there is no apparent use of modern technology or computer systems.

The reception team's approach left much to be desired, coming across as unhelpful and dismissive. Securing an appointment proves consistently difficult, and when one is obtained, follow-up on agreed..

I have been attending this practice for approximately a year. While the nursing and reception staff have been pleasant, I have experienced the clinical staff and prescription administration team as..