A

Anonymouse 3 years ago

Rating

Bad

  • Appointment

    Bad
  • Reception

    Bad
  • Cleanliness

    Bad
  • Care

    Bad
  • Respect

    Bad
  • Seen On Time

    Bad

Very poor reception staff

Very poor reception staff. Unhelpful, dismissive, cannot get an appointment. Phone system and website are poorly put together and aren’t fit for purpose. Complaints not responded to in a timely manner or helpful way. Receptionists are very rude. Overall the GP’s are good but you have get through the awful receptionists and systems in place that block you at every turn. They refuse to listen to reason and blame the system - so so bad. Will be changing practice asap.

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