Highgrove Surgery GP
Anonymouse 7 months ago
Poor
Appointment
BadReception
BadCleanliness
ExcellentCare
BadRespect
AverageSeen On Time
BadVery, very bad indeed
I was taken by ambulance last week to Newham General Hospital for C.O.P.D difficulties. I waited over 14 hours for an ambulance to take me home and the doctor (at the hospital) wrote to my GP with recommendations. (On the 8th March) yesterday 24th March as I hadn’t heard anything at all from my GP or surgery, I telephoned to request what was happening. I was told that an appointment had been made for me to see someone in April (no date or time) and a few hours later, someone posted two boxes of tablets through my letterbox with no contact or instructions from the pharmacy or G.P. As I was already on 8 steroid tablets (hospital prescribing take every morning) and one of the boxes posted through my letterbox were the same (labeled 6 tablets every morning) if I had taken those as well then I would have overdosed taking 14 tablets in one day. I feel that it has now become dangerous for me to stay at this surgery, It must say something that a 75 year old person is forced through circumstances to change G.P’s. Which is what I have done.
I've had a great experience with my physician, who consistently provides top-notch care. However, interacting with the front desk staff can be quite challenging more often than not. It's puzzling..
Highgrove Surgery GP
Sumaya B.
THE RECEPTIONIST'S CONDUCT WAS COMPLETELY UNACCEPTABLE! UTTERLY APPALLING AND EXTREMELY UNPROFESSIONAL! AVOID THIS PLACE AT ALL COSTS!
Highgrove Surgery GP
Sue B.
Despite nationwide constraints, the medical professionals at this contemporary healthcare facility strive to provide compassionate and efficient care. When urgent needs arise, they make every effort..
Highgrove Surgery GP
Mobolaji J.
Despite having a top-notch general practitioner and generally pleasant staff, one particular interaction left much to be desired. A receptionist, whose name sounds like Lian, answered my call on..
Highgrove Surgery GP
Al A.
I consistently experienced timely and courteous service. Scheduling urgent consultations was never a problem.
Highgrove Surgery GP
Ash A.
Scheduling an appointment before the pandemic was extremely challenging. I made four attempts to book a slot, and each time, despite being told I was first in line, the call would disconnect after..
Highgrove Surgery GP
Anonymouse
I was taken by ambulance last week to Newham General Hospital for C.O.P.D difficulties. I waited over 14 hours for an ambulance to take me home and the doctor (at the hospital) wrote to my GP with..
Highgrove Surgery GP
Abbas K.
I recently became a patient at Highgrove Surgery about half a year ago, and I can confidently say that my experience with Dr. Jugdav has been exceptional. This doctor is truly remarkable -..
Highgrove Surgery GP
Mary H.
Finding a suitable time slot is challenging, and the staff's demeanor leaves much to be desired. The recent relocation of the surgical facility has further complicated the scheduling process, making..
Highgrove Surgery GP
Claire L.
The personnel are discourteous. This encompasses physicians, front desk staff, and medical professionals. They make you feel humiliated. Should you dare to respond to their attitude, they become..
Highgrove Surgery GP
Anonymouse
Ever since I was young I’ve been battling with indigestion and never wanted to go to the GP because I feared they will just write it off as just bad diet. However, I was persuaded by my mum to go..
Highgrove Surgery GP
Mariana B.
During my visit to Dr. Arghya Ghosh's Ultrasound Service with his female colleague, I experienced a deeply unsatisfactory encounter. The staff's lack of professionalism was evident as I was made to..
Highgrove Surgery GP
D D.
The medical practice was excellent prior to relocating to Barking Community Hospital. Currently, securing an appointment requires an average waiting period of two weeks - which is absolutely..
Highgrove Surgery GP
Diana K.
After having my blood test appointment canceled twice—initially during the summer and again today—I'm extremely frustrated. I had to use a precious vacation day for nothing, which is incredibly..
Highgrove Surgery GP
Rema B.
Absolutely appalling establishment. Flee immediately! Medical staff and leadership are a complete embarrassment. Total chaos! Abandoned my father's deceased body without dignity!! Avoid at all..
Highgrove Surgery GP
Firoj A.
I recently visited Highgrove Surgery for a consultation with Dr. Samima Kanom regarding my persistent sinus issues. Upon describing my symptoms, which included severe headaches, body aches, and..
Highgrove Surgery GP
Winnie N.
Scheduling an appointment at this medical practice is incredibly frustrating. No matter how early you contact them, you're looking at a minimum two-week wait to see a physician. The extended delay..
Highgrove Surgery GP
Maryum G.
I'm completely lost with this practice, it's become incomprehensible. I'm seriously frustrated and now I can't stand this place at all.
Highgrove Surgery GP
Samreen C.
Extremely poor communication Lengthy wait times during phone calls Personnel display highly unprofessional behavior Particularly disrespectful female staff member
Highgrove Surgery GP
Asim K.
Highly unprofessional medical staff, with Dr. Feyi Taiwo displaying alarming behavior. During a routine prescription request, the doctor made intimidating statements like "watch your back" and..
Highgrove Surgery GP
TOM D.