WG

W. G. 4 years ago • From Google

Rating

Bad

Wait, 38 Minutes on Hold?!

I'm currently waiting on hold, actively composing this message while trying to reach a customer service representative. I've been on this call for PRECISELY 38 minutes - and I'm not embellishing this at all. When I initially joined the queue, I was positioned at number 7, and I've only just now arrived at the first position in line. The customer service efficiency here is so poor that even bureaucratic systems from the former Soviet era would likely provide swifter assistance. Absolutely ridiculous.

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