EE

Eve E. 2 years ago • From Google

Rating

Average

Waited 30 mins but doctors were great

The medical practice here is quite good. They're reasonably efficient, though my most recent consultation was delayed by over half an hour. However, I understand this is typical of the current NHS situation, so I'm not particularly bothered. The physicians are excellent and genuinely attentive in my experience. Throughout my history of various health challenges and persistent health-related anxiety, Queens Road has consistently provided supportive care. My primary criticism is with the front desk staff. While some are wonderfully helpful and communicative, there's at least one receptionist who comes across as extremely abrupt, verging on discourteous. They consistently seem disgruntled and irritated when patients seek information, which creates an unwelcoming atmosphere. Despite this drawback, it remains a solid medical practice and certainly superior to other local options!

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