AA

Abdullah A. 3 years ago • From Google

Rating

Bad

Waited 30 mins just to get ignored

This GP practice falls far below even the lowest rating. Their phone system is excruciatingly slow, with receptionists who are unhelpful and discourteous. I attempted to book an appointment for an entire week, and they consistently claimed to be completely booked for the following fortnight. When I urgently sought an emergency slot, they were equally unresponsive and dismissive. During one particularly frustrating call, I was first in the queue, yet still waited 30 minutes. Eventually, I visited the clinic in person, which finally prompted them to answer the phone while I was present. It appears they're simply collecting a substantial salary while doing minimal work. Truly, this is a disgracefully ineffective medical practice, especially considering they claim to handle NHS referrals while demonstrating such complete disregard for patient care.

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