OC

O C. one year ago • From Google

Rating

Bad

Waited 45 minutes for a five-minute visit

The service here is frustratingly inefficient. When I arrived just 10 minutes past my scheduled time, after informing them I'd be slightly delayed, they flatly refused to see me and demanded I reschedule. I pointed out to the reception staff that patients routinely wait over half an hour to be seen at this clinic, yet they were turning me away. Eventually, at my next appointment, I ended up waiting 45 minutes before being seen, and the actual consultation lasted barely 5 minutes. This prolonged waiting is a recurring issue - not just for me, but I've heard other patients voicing similar complaints in the waiting room. It's completely unacceptable how consistently appointments run significantly behind schedule, with wait times extending well beyond 30 minutes. Their time management is appalling and shows a total disregard for patients' schedules and convenience.

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