PW

Paul W. 8 years ago • From Google

Rating

Bad

Waited half an hour for nothing

I was scheduled to see Deena the nurse at 1:30, and by 1:55, I approached the male receptionist after waiting nearly 30 minutes. I asked if Deena was available, and he confirmed she was definitely in. I sat back down, only to be called over moments later and told that Deena was actually out sick. The lack of communication at this medical practice is absolutely appalling. To make matters worse, the receptionist then tried to blame me, suggesting I should have checked in manually at the desk instead of using the automatic check-in system. Based on today's experience, I would give this practice a rating of negative 5 stars.

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