TD

Terry D. 7 years ago • From Google

Rating

Bad

Waited hours for closed pharmacy

I arrived at the pharmacy after 11, trusting the website's stated hours of 11-4, only to find out they actually operate from 8:30-11. Now I'm stuck without my prescription until Monday. This inconsistency is frustrating on multiple levels. UPDATE! ABSOLUTELY NO IMPROVEMENT. I attempted to schedule an appointment and was informed no slots are available for nearly a month. After waiting over 10 minutes on the phone, I requested a repeat prescription, but was flatly denied. I'm told I must call back at 1:30pm, which is impossible given I'm currently at work. Their customer service remains appallingly poor, so I requested the practice manager contact me - though I'm skeptical, given I'm still waiting on a callback from two years ago.....

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