Tilehurst Village Surgery

Scheduling an appointment here is practically impossible. The recommended booking time is 8:00 AM, but getting through on the phone is a futile effort. When the lines finally clear around 10:00,..

Expecting to secure a timely medical consultation? Think again. Your best bet is heading to the walk-in centre for their guidance.

Extremely substandard patient care and handling.

I've been attempting to secure a medical appointment for half a year while struggling with severe urinary and bowel issues. After visiting A&E, where they deemed my condition non-critical following..

Good luck attempting to schedule an appointment or receive a return call. Their communication systems are evidently dysfunctional.

Extremely unsatisfactory communication. I was expecting a phone consultation that never materialized. Suffered through the entire weekend with intense discomfort, unable to operate a vehicle due to..

Swift and streamlined assistance.

I've encountered several deeply disappointing interactions with this medical practice, both recently and over the past couple of years. The most recent incident involved a 111 service-arranged..

Excellent product! Highly satisfied with my purchase and would definitely recommend.

Exceptionally friendly and professional surgical experience

I attempted to submit this review a week ago but noticed it didn't appear. Being 77, I understand electronic mishaps can occur, so I'm reposting. I was curious about the "phone consultation with a..

Called the office repeatedly to arrange a physician consultation, providing a mobile contact number with explicit callback instructions. Despite this, the doctor inexplicably chose to dial an..

I genuinely have no complaints about the reception team at this medical practice, and most staff members I've encountered have been incredibly supportive (though I've only consulted a Doctor once)...

I was hoping to consult a doctor regarding my ongoing stress, anxiety, and chest-related concerns. However, the frustrating experience of navigating the receptionist gatekeepers and the incredibly..

Courteous employees and top-notch assistance, ample parking accommodations for wheelchair users, convenient proximity to a bus stop with a direct route into the city center.

I've been a patient at this practice ever since relocating to Tilehurst a few years back. Scheduling appointments has always been seamless, and when it comes to my children, I can typically secure a..

This medical practice is a complete disaster. Getting in touch with the reception desk is a nightmare. On the rare occasion you manage to connect, you're met with a discourteous and obstructive..

Welcoming medical staff and a courteous approach. Grateful they accommodated me even though I was tardy and accidentally went to their alternate location for my child's immunization. Performing..

Absolute worst medical practice. Dr. Laima displayed shocking unprofessionalism, yelling at me during calls and abruptly hanging up. Subsequently, Dr. Jude suggested I apologize to her, which was..

My spouse and I got our initial COVID vaccination shot this past Saturday, January 30th. The entire process was absolutely outstanding, thanks to the incredible medical team and their dedicated..