Larwood Surgery

Placed a prescription order midweek for as-needed pain medication, but received a message stating it was too early. Despite being approved for 20ml daily, I was only given one 250ml bottle, expected..

Constantly overwhelmed, the staff appears either understaffed or simply unwilling to address patients' healthcare concerns effectively.

Terrible experience with zero medical consultation. The service was completely unacceptable and utterly disgusting, with no opportunity to even meet with a healthcare professional.

Attempting to schedule a pediatric consultation was a nightmare! The automated system coldly suggested calling emergency services for any urgent concerns, or bizarrely recommending a pharmacy for..

I'm experiencing significant frustration with their triage system, which has been non-functional for the past 48 hours, apparently due to high call volume. I managed to speak with a representative..

It used to be an excellent facility, but now it's appalling how the general practitioners have disregarded multiple communication attempts and refuse to even call me to schedule an appointment,..

On 05/12/23, I encountered an extremely poor reception experience. The surgical reception team appeared to be overstepping their professional boundaries by making clinical judgments at the front..

Unable to secure a proper doctor's consultation, with healthcare professionals only available via phone if an appointment is even possible. I've been registered at this practice for two years and..

The line moves at a snail's pace, but the employees are incredibly friendly once you finally make it to the front.

Securing a consultation with a general practitioner requires scheduling ahead of time.

Completely worthless. Whenever I attempt to utilize the digital platform for prescription orders, they're perpetually unavailable. From what I understand, physical visits aren't even an option..

We've been registered with this practice for almost a year since moving to the area and fortunately hadn't needed their services until now. My toddler fell ill earlier in the week, and his symptoms..

Potentially the most disastrous medical facility in the United Kingdom. Here's what you can anticipate: Forgotten prescriptions. Absolute silence when errors occur (and they happen..

Scheduling a consultation here is a complete nightmare.

My recent experience with this medical practice over the past few weeks has been truly exceptional. I want to express my heartfelt gratitude to Lewis for his compassionate approach and comforting..

I was trying to schedule an appointment for my daughter, who is battling a serious recurrence of chickenpox. I desperately needed confirmation for our upcoming flight to process an insurance claim...

As many have noted, this surgery was previously exceptional. The doctors still seem great (though I haven't personally met one in ages) - and the receptionists remain friendly and genuinely try to..

Frustratingly unhelpful automated phone system that seems designed to prevent actual human contact. Every menu leads to another menu, and the voice recognition is terrible. I just want to speak to a..

I've been waiting on a form for 4.5 months now! Despite repeatedly asking (over 15 times) and being assured it's with a doctor, I'm still without it. Yesterday morning, they claimed it was complete..

My companion visited a nurse practitioner on July 28th, 2025, at 4:15 pm for a severely infected bite that was showing signs of spreading up her arm, appearing intensely red and swollen. The..