Selly Park Surgery
Lolandra K. 3 years ago • From Google
Bad
Waited months for confusing medical chaos
Absolutely disastrous!!!!! You're forced to endure a two-month wait for an appointment, then another month for blood test results, which are then presented in incomprehensible medical jargon that only doctors can decipher. They expect you to interpret these results on your own! When I requested another appointment to have the results explained, that took yet another month!!!! I'm struggling with persistent bloating and have no idea what's causing it. I suspect a food intolerance and have been dealing with this for nearly six months. A "Doctor" advised me to wait another two months and retake the test, claiming only my thyroid hormone was imbalanced. I registered for another blood test, waited a month for results, and received another indecipherable paper - it's becoming laughably ridiculous. 😂 The receptionist booked me for September 4th at 11 am, but a few days prior, I received a text suggesting I arrive between 6:45 and 8:45. Fine, I didn't have time to call and clarify. I arrived around 8:20, and guess what? Surprise, surprise - the system showed no appointment. The staff behind the desk claimed my appointment was canceled by a colleague. Shouldn't they have contacted me about the change? Then they mentioned the "doctor" was waiting for me at 7:45 🤣🤣 - that's the most hilarious part of the story. Why didn't anyone call me by then? They also switched my appointment from in-person to phone without my consent, despite my preference for a face-to-face meeting. So if it was a phone appointment at 7:45, was the doctor waiting for my call? 😂😂😂 He probably thought, "I'd rather grab breakfast" and got tired of waiting. In summary, absolutely zero communication. Extremely poor service 👎🏻👎🏻
Superb service. They consistently schedule me promptly. Consultations are punctual. Welcoming and personable team members.
Selly Park Surgery
Jonathan M.
Fantastic healthcare experience. Quick scheduling, supportive personnel, and a group of attentive, top-notch physicians who provide comprehensive care.
Selly Park Surgery
Anuj S.
The employees are consistently courteous and eager to assist.
Selly Park Surgery
Yasmine C.
The staff at the front desk are exceptionally welcoming and supportive, standing out from other medical facilities I've visited. The physicians are equally accommodating and attentive. Scheduling..
Selly Park Surgery
Chidy N.
Speedy and excellent care at this clinic. The medical professionals were incredibly compassionate, and scheduling appointments was a breeze.
Selly Park Surgery
L G.
A recently added staff member displays an arrogant and incompetent attitude when patients attempt to access healthcare services. Concerns raised are consistently dismissed, with no meaningful..
Selly Park Surgery
ELECTRONIC R.
I've been a loyal customer at this place for 15 years until I relocated. Throughout my time here, I've consistently enjoyed excellent service with welcoming personnel. Scheduling appointments is..
Selly Park Surgery
Ngai Z.
My initial appointment at Badger clinic was impressively seamless, especially when compared to my previous experiences at the Heartlands location. The personnel were welcoming and pleasant...
Selly Park Surgery
Simply O.
Consulted two medical professionals who diagnosed it as viral without thoroughly examining my son's throat, skipping even basic tools like a tongue depressor. After enduring four days of high fever,..
Selly Park Surgery
Marie S.
The physician's communication skills were severely lacking. He failed to explain my medical condition, and I was forced to seek answers through my own questioning.
Selly Park Surgery
The T.
I'm grateful to Dr. Davis for successfully extracting a foreign object from my sister's eye. The item was causing her significant pain, and I appreciate the skill with which it was removed. The..
Selly Park Surgery
Nikola N.
The front desk staff were incredibly friendly and accommodating, but the physician was absolutely terrible. I arrived experiencing intense abdominal discomfort and was merely advised to consume Acti..
Selly Park Surgery
Jackie W.
Superb, no further description required
Selly Park Surgery
Anonymouse
I hear so many of my friends having issues with their GPs but Selly spark surgery has always been wonderful and very helpful. They always answer the phone and anytime I've had issues with my..
Selly Park Surgery
Zoe J.
From our brief time with this medical practice, we've been thoroughly delighted. The reception staff are prompt in answering calls and efficient at scheduling same-day appointments. As parents of a..
Selly Park Surgery
Deborah S.
Delightful, supportive front desk team and compassionate, attentive physicians. Absolutely no complaints about this medical practice.
Selly Park Surgery
Krishna N.
Successful medical procedure. They excel at scheduling appointments promptly. The general practitioners were compassionate and understanding. The front desk staff were friendly and efficient with..
Selly Park Surgery
Lolandra K.
Absolutely disastrous!!!!! You're forced to endure a two-month wait for an appointment, then another month for blood test results, which are then presented in incomprehensible medical jargon that..
Selly Park Surgery
Dennis B.
I've been a patient at this medical practice for approximately twelve months, and I can confidently say it's the finest healthcare provider I've encountered in Britain. The reception team is..
Selly Park Surgery
Alan H.
Courteous, amiable, supportive, and competent assistance.
Selly Park Surgery
Farah H.