VT

Veronica T. one year ago • From Google

Rating

Bad

Waited months, sample lost in frustration

I've been enduring a frustrating 3.5-month wait to address my persistent kidney discomfort and recurring urinary tract infections. The situation reached its breaking point on Monday, June 23rd, after experiencing yet another UTI. I submitted a urine sample that day, only to be informed the following Tuesday that it had mysteriously "disappeared." Seriously, Redlands... get your administrative processes in order! 😡😡 As a result of this unacceptable experience, I've made the decision to transfer my medical care to a different practice.

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