CP

Charly P. 9 months ago • From Google

Rating

Bad

Waited nearly two hours just to be ghosted

If I could award fewer than zero stars, I absolutely would. This medical practice is unquestionably the most incompetent healthcare provider I've ever encountered. When I suffered from severe tonsillitis months ago, the pharmacy redirected me back to the surgery, and I received zero follow-up, ultimately forcing me to seek expensive private treatment. Today, I endured an excruciating 1 hour and 45 minutes on hold just attempting to schedule an appointment, only to be dismissed with a vague promise that 'someone will contact me'. After firmly insisting, I was grudgingly granted a phone consultation at 5pm. It's now 5:35pm, and no call has materialized. This level of unprofessionalism is nothing short of scandalous, and after reviewing other patients' experiences, I'm astounded this practice continues to operate. Anyone who cares about their wellbeing and values their time should absolutely avoid registering with this surgery.

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