FA

Fiza A. 3 months ago • From Google

Rating

Bad

Waited over an hour, wasn't properly listened to

I had a very negative experience at this surgery. During one appointment, I felt that medication was prescribed without proper test results being reviewed first. I also experienced a lengthy wait, and when I inquired at reception, I was told the clinician was unavailable and I would need to rebook. When I was eventually seen, I felt the consultation was rushed and the clinician was not receptive to my concerns. In another instance, I felt pressured to obtain medications from external sources rather than having my regular repeat prescriptions dispensed as they had been at my previous surgery. Additionally, the appointment booking system is extremely difficult to navigate. I hope the NHS will review how patients are being treated at this practice.

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