JB

John B. 2 years ago • From Google

Rating

Bad

Waited Three Years to See a GP

Without a doubt, this is the most poorly managed Medical Practice I have ever been associated with. After three years in Marlborough, I only recently saw a GP for the first time. They insist on sending patients for blood tests to Pewsey, despite Savernake Hospital being three times larger and located in the same town. This is unquestionably the most disorganized healthcare institution I've encountered. Prescriptions require dealing with an entirely separate department. Getting an appointment with a GP takes a minimum of three months. When you finally manage a phone consultation, you'll feel like you've won a miraculous prize just to speak with a doctor from their chaotic team - many of whom are eagerly anticipating retirement and likely haven't even bothered to review your medical history. The practice is completely overwhelmed, with seemingly no concern for patient care. You're far more likely to encounter Junior Doctor GPs at Swindon A&E or paramedics inside an ambulance than to ever see a proper GP from this medical farce.

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