HM

Helen M. 4 years ago • From Google

Rating

Bad

waited two hours for my controlled drug prescription

Extremely let down after waiting two hours for my prescription to be authorised, despite placing the order seven days earlier. Since it was a regulated medication that I needed to take that evening, the timing was critical. At 5:45 pm with the clinic about to close, the receptionist showed little concern and offered no assistance whatsoever. Paul, one of the nurses, was the sole member of staff who actually made an effort to support me—I genuinely appreciate that. Following an incredibly tense two-hour period, the prescription finally materialised. How did this happen???

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