Greenwood Avenue Surgery

I would be very hesitant in signing up with this organisation. I am not a patient at this business but my child is. I am long split from the mother of our child and there is a full 50/50 care..

I'd give zero stars if I could. The medical professionals have repeatedly prescribed my mother incorrect medication, resulting in her losing consciousness, requiring emergency room treatment, and..

Scheduling a desired physician is nearly impossible here. Even booking with any doctor typically requires waiting several days, and frequently the earliest slot is in the next week! The front desk..

The service has become utterly terrible since the merger with other practices. The primary problem is the complete lack of phone responsiveness - calls go unanswered, or you're left waiting 15-60..

Unprofessional front desk personnel detract from an otherwise excellent medical facility. The medical professionals are top-notch, but the reception team's poor attitude creates a disappointing..

Consulted with Dr Bawn and Dr Kelly, and I found their practice merger disappointing. The transition did not meet my expectations.

The staff here are friendly and accommodating, always ready to assist with a smile.

Extremely subpar customer assistance and disrespectful attitude

Definitely concur about the discourteous front desk personnel.

I would strongly caution against engaging with this healthcare provider. While my child is a patient here, I am not, and we have a legally established 50/50 shared custody arrangement following my..

Exceptional medical team consistently strives to provide assistance whenever possible

This new online booking system is an ABSOLUTE NIGHTMARE. With my dyslexia and poor internet connection, I'm forced to call, but the wait times are 30-60 minutes. When I finally get through, I'm just..

Visited a physiotherapist for treatment on my thumb today. The session was excruciating - when she gripped my hand, the pain was so intense I was convinced she was causing damage. Now my thumb feels..

I typically visit the Walkergate location, but I was pleasantly surprised by this facility. The one-week wait for an appointment was acceptable since my matter wasn't pressing. The reception staff..

Getting in touch with this company is an absolute nightmare - their phone lines are perpetually jammed, and wait times stretch into eternity. They send me text messages with questions, but I'm..

Steer clear of this medical practice at all costs Each time I visited, I encountered a different general practitioner who provided conflicting diagnoses for my condition. When I requested a referral..

Called to check my status this morning and found myself at number 11 in the queue. After waiting an excruciatingly long 1 hour and 40 minutes, I finally reached position 1, where I remained for 40..

Wonderful medical professionals and front desk team. Handling their responsibilities admirably despite the heavy patient volume.

After enduring a grueling 7-week wait to consult a specific physician (the sole competent one), I discovered he was absent on my appointment day. The substitute doctor constantly interrupted me,..

Extremely discourteous front desk staff