CS

Connor S. one month ago • From Google

Rating

Bad

Waited weeks for paperwork corrections and prescription issues

I have experienced significant delays waiting three weeks for a work-related note that was issued incorrectly as a sick note instead, and subsequent difficulties in getting this corrected. Additionally, I have struggled to obtain medications that were prescribed to me from a hospital, as the practice has not processed these prescriptions despite assurances that the matter had been resolved. When I followed up by phone, I found the prescriptions had not been issued. I have found the practice's handling of my healthcare needs to be frustrating and inadequate. I was also prescribed a medication type that is similar to one that previously contributed to a deterioration in my mental health, which I feel should have been identified and avoided given my medical history. Overall, my experience with the practice has been disappointing and has left me concerned about the level of care provided.

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