Thorns Road Surgery
Stu S. one year ago • From Google
Poor
Waiting 3-4 Weeks for a Doctor's Appointment
It's disheartening when healthcare becomes purely profit-driven. "New patients welcome," they claim... Yet, doctor appointment wait times stretch to 3-4 weeks, and I suspect they're deliberately aiming to extend it to 5 or 6 weeks just to frustrate patients. It's reminiscent of retail stores with minimal checkout lanes, creating massive queues. The management is clearly incompetent, hiding away the competent staff while positioning unhelpful personnel at the initial point of contact, making it deliberately challenging to access the medical assistance you desperately require.
This medical practice is absolutely terrible. Scheduling an appointment is impossible, and their communication is nonexistent. They completely disregard mental health concerns and seem indifferent..
Thorns Road Surgery
Mandy B.
The employees are incredibly supportive and welcoming. They consistently make every effort to schedule an appointment for you and, if necessary, provide guidance to ensure you find the right..
Thorns Road Surgery
Jacob S.
This is hands-down the most disappointing medical practice I've ever dealt with, from top to bottom. The entire team, including the practice manager, staff, and most doctors, demonstrate a shocking..
Thorns Road Surgery
Kerrek 4.
I've been a patient at this medical practice since birth (50 years), initially with Dr Patel and Mr Shah who were always incredibly accommodating. Now, getting an appointment is incredibly..
Thorns Road Surgery
julia r.
The welcoming team at the front desk creates a warm atmosphere, and Dr. Sanikop stands out as both highly competent and personable. I wholeheartedly endorse this medical practice for primary care.
Thorns Road Surgery
Stu S.
It's disheartening when healthcare becomes purely profit-driven. "New patients welcome," they claim... Yet, doctor appointment wait times stretch to 3-4 weeks, and I suspect they're deliberately..
Thorns Road Surgery
vern b.
Every interaction with the staff and Dr. Sanikop is met with genuine courtesy and professionalism, making me feel valued and well-cared for during my visits.
Thorns Road Surgery
laura c.
Zero stars would be too generous. The surgical experience was utterly dreadful, compounded by incredibly unhelpful front desk staff. The sole redeeming quality of this medical practice is Hannah,..
Thorns Road Surgery
Jem H.
My encounter with Thorns Road Surgery was utterly dismaying. I consulted two separate general practitioners who appeared completely indifferent to my medical concerns, showing zero engagement with..
Thorns Road Surgery
Carol B.
Amazing surgical center with delightful personnel, but scheduling is a major challenge. I've attempted to book an appointment twice now, and still no success. Their responsiveness falls short of..
Thorns Road Surgery
Aaron D.
The personnel were incredibly supportive and accommodating.
Thorns Road Surgery
Idrees K.
Absolutely terrible customer experience. My infant's scheduled consultation was set for 10:30 AM, yet we were not seen until 11:20 AM, a staggering 40-minute delay. This level of unprofessional..
Thorns Road Surgery
Joseph W.
The medical staff at this facility consistently display a condescending and disrespectful attitude. Each interaction I've had with them has been deeply frustrating and emotionally distressing.
Thorns Road Surgery
Lucy L.
Zero compassion whatsoever. Completely unwilling to hear me out. The physician claimed she was pressed for time and had an upcoming meeting (despite me arriving punctually for my scheduled slot)...
Thorns Road Surgery
Vespa R.
I recently became a patient at this medical practice and I can confidently say it's the most exceptional GP surgery I've encountered. Scheduling appointments has been completely seamless. The entire..
Thorns Road Surgery
Tariq M.
A truly exceptional medical practice with incredibly skilled and compassionate general practitioners. The entire staff demonstrates professionalism and genuine care. As is typical of UK healthcare..
Thorns Road Surgery
Shaun B.
The staff here are consistently welcoming and supportive, and scheduling is straightforward. They're remarkably flexible and truly make an effort to find a convenient appointment time that suits..
Thorns Road Surgery
deanna p.
Absolutely the most disappointing medical practice I've encountered throughout my professional experience. There's a physician on staff that patients universally avoid, which results in all..
Thorns Road Surgery
DayNight P.
What an exceptional experience at Thorns Road Surgery today. We encountered a critical issue when our NHS smart cards were unexpectedly blocked, preventing us from accessing patient prescriptions...
Thorns Road Surgery
Mark R.
Dr. Sanikop is an exceptional physician. The receptionist is equally delightful and professional. I was seen immediately upon arrival, and the entire facility is immaculately maintained. The doctors..
Thorns Road Surgery
Dean B.