TF

Tabitha F. 2 years ago • From Google

Rating

Poor

Waiting forever for a simple response

I've encountered compassionate physicians who genuinely try to address my medical concerns, but the administrative side of this medical practice is completely dysfunctional. Their decision to eliminate the previous patient communication platform and replace it with Patches has been disastrous - I'm now waiting over a week without receiving any response! It's disappointing to see how far the quality of service has declined.

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