Swarland Avenue Surgery

I was under the care of a clinician at this practice. Without going into specifics, their conduct caused me considerable distress over an extended period. I found myself in an unusual situation and..

I recently registered with this practice and have found the team to be consistently helpful whenever I've made contact. During a recent call, one member of staff was particularly friendly and made a..

What a wonderful experience. I rang today with a question I anticipated would require considerable time to resolve, but the reception staff member was fantastic and managed to address everything for..

I recently registered with this practice and when I visited to request an appointment, the reception staff asked about the reason for my visit. They explained that appointments needed to be booked..

I have remained with this practice despite numerous ongoing operational difficulties. While the clinical staff are pleasant during consultations, certain administrative personnel have displayed..

I recently became a patient at this practice and have been very satisfied with the care provided. The entire team has been friendly and welcoming, and appointments run efficiently with minimal..

I would recommend that people consider registering for the NHS app if they wish to access their test results and other medical information through that platform. It enables you to stay updated..

The reception team displayed a dismissive attitude when I called early in the morning to request an appointment. Rather than listening to my concerns, I was given limited options and told that..

I consistently experience excellent care from everyone at this practice!!!

Poor experience with the reception staff and difficulty obtaining a required document following a period of ill health. When requesting the paperwork, I was told an appointment would be necessary to..

A wonderful medical practice with genuinely caring healthcare professionals.

A piece of advice for a female GP there - Patients are not 'agendas' to plough through. Patients don't like 'pushy' Doctors. Patients are not to be dismissed. Patients have feelings, rights,..

I am a former patient of this practice and have submitted complaints regarding clinical staff members. These complaints have been serious in nature and have progressed through various channels. I am..

Outstanding medical practice that provides prompt appointments and delivers comprehensive, high-quality care throughout.

I was extremely disappointed with my experience at this surgery. The mental health support available was very limited, and I felt dismissed during my consultation. This occurred over two years ago..

This practice is among the finest, with all staff members being excellent, friendly and helpful, from those at reception and on the telephone through to all clinical personnel. I really couldn't..

The entire team, including front desk personnel and clinical staff, demonstrated friendliness and professionalism throughout my visit. I have no complaints about the service provided.

The team at this practice consistently goes the extra mile whenever required. The reception staff are particularly pleasant and the clinicians demonstrate genuine compassion in their approach.

It is highly recommended that patients sign up for 'type 1 opt out of data sharing' to prevent their data being used for purposes other than direct care. The new GP 26/27 contract is relevant. Get..

Wonderful staff across the board! The reception team, administrative personnel, nurses and clinician all demonstrated genuine helpfulness. We are fortunate to have access to the NHS and this..