The Garth Surgery

If you appreciate being scheduled for overlapping appointments and being turned away despite arranging time away from work, or spending an hour waiting because your clinician runs behind schedule,..

This practice is excellent aside from occasional challenging patient behaviour that can create tension in the waiting area. Seeing people become upset about appointment timing and raise their voices..

The surgery and its staff provide excellent care. However, obtaining an appointment can be challenging, as availability is often limited and waiting times frequently exceed a week. This difficulty..

I Tried getting an appointment on the morning. Was told that the pharmacy can administer medication without prescription so to go to them, was told by the pharmacy to book back in with the doctor, I..

Same-day appointments are extremely difficult to obtain as they are reserved exclusively for urgent cases, which means the health service has effectively become an emergency-focused operation rather..

I had a very disappointing experience.

I have found my experience with this surgery increasingly disappointing over the past year. While I recognise that everyone has faced challenges, I have not received a callback from a clinician..

The appointment was prompt upon arrival at the surgery, which was not overcrowded. The clinical staff were consistently supportive and attentive throughout the visit.

Most of the team are excellent, though one receptionist came across as rather unfriendly and lacking in warmth.

The surgery's standard of service appears to have declined compared to previous years. The appointment system is problematic and there seem to be issues with how information is conveyed between..

The practice was well-maintained with considerate staff members. The facility demonstrated good hygiene standards and implemented appropriate health and safety measures.

Excellent practice. The entire team, including reception, clinical support staff, nursing team and medical professionals, demonstrated thoroughness, warmth and genuine care throughout my visit.

Consistently demonstrates a willingness to go above and beyond in providing assistance.

Awful experience when trying to arrange care for my young child who requires ongoing medication. The service was disappointing, with unhelpful communication from staff over the phone and an..

The team members are pleasant and accommodating overall. Securing an appointment can be challenging if you're unable to wait several weeks. The administrative and clinical staff appear to manage the..

One star - this is the worst medical practice I have ever attended, though I would have preferred not to rate it at all.