Windermere Health Centre

I have had a very poor experience at this practice. On multiple occasions over the past year, I received incorrect prescriptions. The appointment waiting times are excessively long and the staff..

The service fell significantly short of expectations. I contacted the office to arrange an appointment for my young infant. The receptionist indicated that a clinician would return my call promptly...

The practice provides good overall care. However, the recent appointment booking system has some limitations and involves considerable communication back and forth before being able to access a..

Despite significant investment in various improvements over the years, the quality of care appears to have declined noticeably. As a long-standing patient since the surgery's opening, I have..

Relocated to the area nine months ago. Had two separate appointments scheduled on the same day, which felt unnecessary. This occurred because certain health concerns were not addressed during the..

I have a complaint about something that occurred several years ago. I attended for severe wrist pain and was informed it was a ganglion cyst, with advice to manage it using paracetamol. My concern..

Extremely helpful and pleasant team members... I simply must express my gratitude for the swift arrangement of my prescription on the same day during a period when I was unable to leave home.

We wanted to take a moment to express our heartfelt gratitude for the outstanding care we have received at this facility. It is truly a blessing to have such a remarkable resource in our..

I was a long-term patient at this practice and was very happy with the standard of care provided until the ownership changed hands and a business-led management structure was introduced. The new..

I'm only giving this surgery 2 stars because of the clinical staff member who called to discuss my test results—they were genuinely pleasant. However, the reception team displayed an unhelpful..

The team at this practice work extremely hard and demonstrate considerable patience and kindness in their approach. There are some excellent clinical staff members on the team, though the main area..

This practice was once considered a strong healthcare facility, but standards appear to have declined significantly. There seem to be ongoing staffing challenges, with difficulty retaining clinical..

I am not a patient at Goodley Dale Health Centre, though I do have my prescriptions delivered there from another surgery. The pharmacist at Goodley Dale was exceptionally helpful when I was dealing..

Extremely helpful and pleasant team members... I simply must express my gratitude... This is a very good medical facility.

I want to express my gratitude to the entire staff at our local clinic, especially the clinical team member who assisted me. Despite my anxiety around medical procedures, this staff member displayed..

The practice primarily operates with advanced nursing staff rather than doctors. The number of full-time medical practitioners at the surgery has reduced significantly over time.

I have experienced considerable frustration with the reception team at this health centre. On multiple occasions, I have received information that I believe to be inaccurate, which has caused me..

I recently attempted to contact this practice for help and found myself on hold for an extended period, even though I appeared to be first in the queue. This was quite frustrating.

I am genuinely grateful to the nursing staff member who provided care and treatment following my recent accident. They demonstrated exceptional professionalism and skill, and I consider them a true..

The premises are well-maintained following the recent renovation work, and the team members are welcoming.