The Park Surgery

I have lived in several different locations throughout my life and this is the finest medical practice I have attended. The team members are consistently pleasant and welcoming, and I find that my..

I attended an appointment with the musculoskeletal team who provided me with very caring and helpful support regarding my wrist condition. The clinician explained that I would be referred for a..

I have been requesting contact details to submit some medical information and have encountered repeated obstacles. I have been advised in person to use the practice app for my query, but was told..

I have had a deeply frustrating experience at this practice, as has the rest of my family over an extended period. Following years of unexplained symptoms including fainting and other concerning..

I have been fortunate to receive excellent care from the medical team and support staff. The digital appointment system has been seamless and straightforward. I am very grateful for the service..

I was surprised to discover this practice had received lower ratings in reviews, though I suspect this may be because dissatisfied patients are more inclined to leave feedback. My own experience was..

The service fell short of expectations, particularly with handling requests related to legal documentation. Response times were frustratingly slow, with phone calls taking an excessive amount of..

Absolutely terrible experience. I spent an hour on the phone waiting for a callback, only to be told my prescription was ready. When I went to collect it, I was informed it wasn't available. There..

I have always had positive experiences at this practice and the team members are excellent. Booking appointments has never been difficult for me. The staff ensure that children's preventative care..

I have been attending this practice since childhood across its different premises and have nothing but positive things to say. I have not been feeling well over the past few weeks and the team has..

Multiple visits to the practice have contributed to this assessment. On several occasions, requests for standard documentation submitted well in advance were not fulfilled within the required..

The service provided here is deeply disappointing, and it appears the practice is not meeting expectations. Despite these ongoing issues, the same approach continues without meaningful change or..

The staff were extremely helpful, particularly one team member who quickly resolved the issue I had regarding my mother's medication. I'm very grateful for their assistance.

Desperately in need of improved customer and patient care training, particularly to avoid being patronising when patients ask straightforward questions and seek simple answers. There seems to be a..

Since relocating to the area, I have attended the local GP practice on several occasions and have consistently received reliable care. I am seen promptly and my health concerns are addressed in a..

Excellent service and I would describe it as dramatically improved this week. I completed the online assessment form and received a callback from reception with an appointment offered on the same..

I have had no issues with the clinical staff at the practice. However, I have experienced some difficulties with my medication management. There have been occasions when my prescriptions have not..

Attended an appointment with a female clinician regarding a recent health concern. After contacting the practice in the morning, I was seen within a couple of hours and was referred for further..

Extremely disappointing experience at this practice. Booking an appointment proved very difficult, with lengthy phone waits frequently ending without speaking to anyone. The staff interactions were..

I explained my symptoms clearly and the healthcare provider identified what appeared to be a urinary tract infection, which was causing me discomfort in my lower back and sides along with night..