AW

Angela W. 2 years ago • From Google

Rating

Excellent

Warm welcome at reception made the visit easier

I just wanted to let the management team know how refreshing the new receptionist is. What a professional, kind and well-spoken member of staff who helped me with a continuous smile on their face. Honestly so refreshing to be welcomed with such warmth when coming to the practice, which can often feel quite daunting. Hope to see you again. Also a big hello to the rest of the team.

Begg Practice St. John's Hill Surgery

one year ago

Dear Angela, Thank you so much for your lovely words. It truly means a lot to the whole team when patients take the time to share this kind of feedback. We also appreciate the shoutout to Margaret and the rest of the team. Creating a welcoming, supportive environment is something we’re all passionate about, and it’s wonderful to know that it’s felt. Looking forward to welcoming you again soon. Warm regards, Hassan Practice Manager

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