Edridge Road Community Health Centre

Following a telephone consultation at an out-of-hours service due to severe dental discomfort, I was offered an appointment later that same evening. The team members were welcoming and attentive..

Called 111 at 8pm on a Friday evening due to dental discomfort. Within 30 minutes I had spoken to someone and been told a dental professional would contact me within 6 hours. The call came within 10..

A pleasant practice with welcoming and approachable team members.

I was referred to this practice by 111 during the late evening due to significant swelling and pain in my gums. The clinician who examined me did not introduce herself, and I found her manner to be..

The healthcare professional I saw was wonderful and I would definitely recommend them. They were kind and compassionate, and I felt very anxious about my appointment, but they took the time to walk..

The appointment booking system is incredibly frustrating—it seems harder to secure a slot than one might expect. The online queue system is problematic, as it disconnects unexpectedly. Waiting in..

The dental practice demonstrated a high level of professionalism and provided excellent care that was genuinely helpful to me.

I felt compelled to leave positive feedback for this practice as I believe the online rating doesn't adequately represent the quality of care provided by the team to the local community. Throughout..

Excellent service from a member of staff who went the extra mile to help resolve my concerns.

Was referred to this centre through an out-of-hours service for an urgent evening appointment. The service was exceptionally prompt. The team were very welcoming and successfully addressed my..

I've brought a couple of my adult sons to this practice, with one visiting today. The reception staff have been incredibly warm and welcoming, and the clinical team members we've encountered across..

I had an emergency appointment for the removal of a severely painful tooth. The dental professional was wonderful and, along with their assistant, made me feel comfortable and relaxed throughout the..

Thank you for your cooperation and coordination. The staff member I saw was very helpful and provided me with considerable assistance. I really appreciate their hard work and dedication.

I had a frustrating experience trying to arrange a consultation. When I called early in the morning to request a telephone appointment, I was informed that no slots were available for several days.

I am very satisfied with the care I received. I was experiencing significant discomfort, and I am grateful to the healthcare professional and the helpful staff member who assisted me. The experience..

I find it concerning that each time I contact the practice, I encounter front desk staff who seem dismissive and unhelpful. As someone seeking medical support during a difficult time, I would expect..

Poor quality of care experienced during my visit. I developed swelling following the appointment, which was concerning. Antibiotics were not provided despite my needs. A foreign object remained in..

A healthcare professional saw me on a bank holiday in May at approximately 9:10pm. They listened carefully to what I was experiencing and addressed my concern, which felt urgent as I had been..

I contacted the health centre seeking emergency dental contact information or a transfer to the dental service. The staff member indicated they did not have a contact number available, despite the..

Absolutely wonderful!!!!! The moment I arrived at the clinic, I was greeted with such genuine warmth! The clinical staff and their colleague were incredibly attentive, reassuring and professional,..