West Coker Surgery
Olly T. 2 years ago • From Google
Bad
Wasted Day for an Ignored Lump Appointment
It's fortunate a single star is mandatory. I attempted to schedule an appointment, calling multiple times, only to ultimately receive a message suggesting I needed to book another appointment. I adjusted my work schedule, leaving early in anticipation, yet the GP dismissed my growing lump based solely on reception notes, despite booking the appointment nearly a week prior. I am absolutely certain I will never return to this facility, even in a life-or-death scenario. My recommendation: seek alternatives or invest in private healthcare! The reception staff are utterly incompetent and deceptive, leading me to imagine the GP's capabilities must be equally abysmal. Anyone valuing their health should categorically avoid this establishment, as they clearly do not reciprocate patient care. I'm convinced the positive reviews are fabricated by fake accounts attempting to salvage their reputation - and they've still only managed two stars! An utterly deplorable practice and complete waste of time. If you're seeking substandard medical treatment, this is precisely the place for you! Addendum June 2024 - I suppose one favorable review among twenty-eight isn't terrible when discussing healthcare...
The front desk staff features an incredibly unpleasant female employee whose demeanor is shockingly unprofessional and off-putting. Her attitude is aggressive and condescending, making the check-in..
West Coker Surgery
Tim S.
Absolutely the most exasperating organization. I sympathize with the nursing staff who understand the ethical course of action but risk their employment by speaking up. This Lindsay individual should..
West Coker Surgery
Betty B.
The sole positive aspect of this facility lies with the front desk staff and nursing team. The constant rotation of physicians makes it nearly impossible to maintain continuity of care. This frequent..
West Coker Surgery
Michelle O.
Since the pandemic, I feel this practice has declined in quality. I'm frustrated that face-to-face appointments with doctors seem difficult to access. I've been receiving text message consultations,..
West Coker Surgery
s c.
This medical practice treats patients with indifference, leaving me completely distrustful of their care and approach.
West Coker Surgery
sam b.
Terrible medical experience with an unprofessional practice. The moment they discovered I relocated from west Coker, they began bombarding me with daily phone calls, clearly aiming to remove me from..
West Coker Surgery
Nora H.
I signed up with this medical practice in 2020 during the challenging Covid period, which wasn't ideal timing. Despite this, I've consistently received outstanding care. The reception team..
West Coker Surgery
Ashlieigh C.
I visited this clinic twice with my daughter when she was sick, and the doctor greeted me with an exasperated "oh, you again." Despite her being unwell, the physician diagnosed her with asthma and..
West Coker Surgery
Mr H.
I reached out seeking guidance regarding a critical eye problem, detailing how I experienced temporary blindness, and was simply instructed to schedule an optician consultation. When I finally met..
West Coker Surgery
toonade t.
I'm truly puzzled by the negative feedback posted here. It seems people are far more eager to share complaints when things don't meet their expectations, unlike my experience with Dr Smith and his..
West Coker Surgery
Nazar A.
This practice has not met my expectations. Access to in-person appointments appears limited, with communication primarily conducted through text-based methods. The overall experience fell short of..
West Coker Surgery
Gillian K.
This surgery has not met my expectations. After being registered for over two decades, I have decided to seek care elsewhere. Since the pandemic period, I have been unable to obtain an appointment..
West Coker Surgery
Ellie D.
Absolutely terrible service across the board. The staff's phone manner is abrasive, they consistently misplace prescription orders, and the medical professionals seem disinterested in patient..
West Coker Surgery
jonathan r.
The surgical experience was appalling, primarily due to the incredibly discourteous staff at the front desk. It's truly unfortunate because the medical professionals are genuinely kind and..
West Coker Surgery
mike w.
Despite the challenges facing NHS general practitioners, Dr. Lindsay Smith has demonstrated exceptional care and attentiveness in tracking my persistent medical issue. The entire practice staff..
West Coker Surgery
Rachael J.
I've had an outstanding experience with this surgical practice. The staff consistently demonstrate professionalism and courtesy, and they make in-person consultations readily accessible whenever..
West Coker Surgery
RBW R.
I called the reception desk this morning to arrange appointments for both my daughter and myself. The person who answered was quite abrupt and dismissive in their manner. I was surprised by what..
West Coker Surgery
Valerie C.
I want to express my sincere gratitude to the incredibly compassionate nurses and front desk staff, who have consistently demonstrated kindness and provided excellent assistance. I also extend my..
West Coker Surgery
Joseph A.
Securing a direct conversation with a physician has become an arduous task, constantly blocked by administrative staff. The process of addressing a health concern now seems more complicated than..
West Coker Surgery
Michelle P.
I registered with this surgery in 2024 after relocating to the area, and it has been the most disappointing practice I have attended. When my son was unwell and experiencing significant symptoms, I..
West Coker Surgery
IWM I.