Penn Hill Surgery

My spouse is associated with this medical clinic and is genuinely attempting to obtain assistance, but whenever he attempts to contact them, he is redirected to another service. Throughout his..

Getting in touch with the reception was an exercise in frustration, and their level of assistance was practically nonexistent. The whole experience was utterly ridiculous.

Tried contacting Askmy Gp customer support and it's been a complete waste of time. Spent over half an hour on hold, and still no one has picked up the phone to assist me.

When I phoned to seek out specific details, the front desk staff was incredibly accommodating. Although the information wasn't immediately accessible, I received everything I needed by the following..

This medical practice has been an absolute ordeal to interact with throughout the years. The front desk personnel I consistently encounter are incredibly discourteous and supremely unaccommodating...

I was able to secure a prompt appointment for my child, but the clinic's environment is truly disappointing. The space appears run-down and neglected, with merely 13 uncomfortable chairs available...

I'm seeking a medical certificate due to my back pain, which prevents me from working until December 21st. I've been waiting two weeks for a call from the doctor, but only received a message..

The reception staff are genuinely pleasant and accommodating, but the medical guidance provided is utterly deplorable. The lead practice nurse, who claims to be a diabetes specialist, consistently..

Higher likelihood of hitting the jackpot in the lottery than actually connecting with a human or securing a booking slot

I've been waiting on hold for a quarter of an hour, designated as the first caller in the queue, yet no representative has picked up the line.

Terrible customer service with dismissive employees. They consistently ignore complaints and refuse to schedule appointments, and I'm certainly not alone in experiencing this frustrating treatment.

Recently, I've been struggling with a severe illness, battling a high fever and a persistent, deep chest cough. Throughout the past fortnight, the medical practice has been incredibly supportive,..

These folks deserve the absolute lowest rating possible - their customer assistance is completely unacceptable and frustrating beyond words

During these challenging circumstances, the practice offers valuable support. While the initial phone wait can be lengthy, the receptionist proves incredibly accommodating and compassionate once the..

My child has battled asthma since infancy, and the medical care he's experiencing at this facility is utterly unacceptable. Despite your claims of addressing concerns, you've done absolutely nothing..

Utterly appalling customer service. The receptionist positioned near the entrance displayed an inexcusable level of rudeness and dismissiveness. I am preparing to file a formal complaint and will be..

Obtaining a repeat prescription from this medical practice is a cumbersome process. The thought of calling to schedule an appointment fills me with anxiety, as the phone lines are perpetually busy..

I found myself completely frustrated, spending an hour battling with askmygp and getting absolutely nowhere. After enduring a lengthy wait in their phone queue, I finally reached a staff member at..

I recently visited Dr. Talbot for my mother's medical consultation and was thoroughly impressed by her compassionate, tactful, and highly professional approach to patient care. My sincere..

I want to express my appreciation for the outstanding service provided by your front desk staff. They are remarkably competent, compassionate, and supportive. Moreover, their ability to inject a bit..