BB

Blue B. 3 years ago • From Google

Rating

Bad

Wasted hours waiting on pointless phone call

Zero Stars. I sought a consultation about my prescription, and they set up a telephone appointment. During the call, I was informed that I require an in-person blood test, blood pressure measurement, and additional examinations that can only be conducted face-to-face! The phone wait is an absolute gamble - even when the system claims I'm first in the queue, I can still be left listening to endless ringing for quarter of an hour. I've been a patient at this medical practice for more than two decades, and its quality has progressively deteriorated to the point where it's now completely ineffective.

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