CJ

Carla J. 2 years ago • From Google

Rating

Bad

Wasted morning trying to book an appointment

Absolute zero stars would be more appropriate. I phoned precisely at 8am to schedule a visit on my day off, only to waste 25 minutes on hold and discover every single slot is already taken. The system is completely absurd - there's absolutely no option to pre-book at a convenient time. I'm genuinely puzzled how anyone with a full-time job could possibly get an appointment. Update: The situation remains equally frustrating with their scheduling. I now have an infant who cannot get seen, despite calling exactly at 8am and waiting 19 minutes, only to be informed no appointments remain for the day. Their suggestion was to head to the hospital's Urgent Medical centre.

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