Parcliffe Medical Centre

Saw practice nurse today. The whole espetince made me feel awfull uncomfatable.was rushed no care. Jist Awfull Awfull Awfull. Firstly name came up on board NO room number. During the short time i..

The prescription authorisation process took longer than expected, leaving me without my regular medications for an extended period. I had to contact NHS 111 to arrange an emergency supply. I've..

The appointment booking system relies solely on telephone access, which is problematic given that call queues are unpredictable and hold times typically exceed 40 minutes. Reception team..

The receptionists at the practice were very helpful and pleasant. The clinical staff, including both doctors and nurses, demonstrated professionalism and kindness throughout their interactions. They..

Had an a with Dr R. for 10.40 on Tuesday 4th August, when I arrived was told by reception that I. Had no appointment with Dr R., which was bull, left the building 15mins later they phoned so went..

Excellent service - efficient - front desk staff helpful and caring - clinical staff prompt, caring and professional. I do not recognise the news items about problems with the NHS. The front desk..

The level of care and communication provided fell significantly short of expectations. It is concerning that individuals in healthcare roles did not demonstrate the compassion or professionalism one..

I typically had to schedule separate appointments to address different health concerns, which meant booking both a doctor's appointment and a nurse or health associate appointment. To add my other..

I attempted to secure an appointment over a three-week period without success. On my most recent attempt, I called early in the morning and was informed that all available slots had been allocated...

A recent visit to the surgery on behalf of my family member was excellent. Same-day appointments were readily available, the front desk staff were courteous and supportive, and the clinical team..

I have needed to attend this surgery more frequently over the past three years than previously. The experience has been excellent. The telephone booking system functions very well and is easy to..

The best healthcare professional I have experienced in 27 years. 💯

I relocated to the area a year ago and have been very pleased with the standard of care provided by all members of the clinical and administrative team. I was particularly grateful for the..

Disappointing experience overall. The clinician seemed disengaged and unhelpful. I felt my time was not well spent. 1 out of 10.

Called at exactly 8am and was informed I was seventh in the queue. I managed to reach fourth position before the call disconnected. When I rang back immediately, I was told I was twentieth in the..

Busy medical practice. Exceptional and incredibly supportive front desk team. ❤️

Disappointing experience overall. There was one member of reception staff who was helpful and tried to resolve matters, but unfortunately the visit itself was quite frustrating. I attended for a..

It would be helpful to be able to get through on the phone. Is the line perhaps unavailable?

Joined this practice a couple of weeks ago after many years at another surgery. The reception team, nursing staff and clinical team have all been excellent and very efficient. I have been seen by..

The appointment system appears to be quite restrictive, with availability seeming limited throughout the day. When attempting to book at various times, slots do not appear to be accessible, and the..