Tattenham Health Centre

I'd like to give a special mention to the health centre team. After I called on Tuesday afternoon hoping for an appointment without success, a clinician rang me back at 7.30pm. This call meant I..

The team did not provide the level of support I was hoping for, and I experienced what felt like errors in their service. I found their manner to be unwelcoming, and during phone interactions, I..

The practice has significant issues with accessibility, particularly with phone lines that frequently go unanswered regardless of how many times you try calling throughout the day, a problem that..

I have nothing but praise for the healthcare I receive at my local practice. I have been a patient there for nearly three decades. I can always secure an appointment when required, the reception..

I absolutely adore this practice. They demonstrate outstanding communication standards, with reception staff consistently displaying courtesy and helpfulness. The clinical team are exceptional. I've..

The clinical staff are wonderful, however the appointment booking process and phone lines present challenges. Whenever I contact reception, I find myself waiting on hold for extended periods, even..

This surgery is the best practice that I have been registered with. The clinical staff members in particular are very kind, understanding and caring practitioners. I feel I am in very good..

This GP practice excels at providing prompt appointment availability. I'm aware that many patients at other practices experience lengthy waiting periods for consultations, whereas I typically manage..

Excellent service with outstanding clinical staff. The medical professionals here are consistently prompt with their responses and demonstrate a genuine commitment to resolving issues efficiently. I..

I had an excellent appointment with my healthcare provider. They were very kind and conscientious.

I have had a very frustrating experience with this surgery. I was waiting an extended period for a clinical callback regarding my young child who was unwell with a high temperature. The surgery was..

My partner has attempted to contact the practice on multiple occasions, with each call lasting around 45 minutes before being disconnected. She was calling to follow up on a referral for a procedure..

Excellent healthcare professionals with a genuinely helpful team who take the time to listen to your concerns.

I attempted to schedule an appointment for a routine blood test with the nursing team. Despite being first in the telephone queue, I experienced a lengthy wait of over 40 minutes before speaking..

Our family has been registered at this practice for over 5 years and I can genuinely say the service is excellent. Our named GP is kind, thorough and takes time to involve patients in discussing..

The reception team proved quite unhelpful, struggling to comprehend or follow straightforward requests, which made interactions rather difficult. The clinical staff were similarly disappointing...

I find it difficult to understand how this practice receives positive feedback. The reception staff came across as unwelcoming, and I felt ignored while standing at the desk as they conversed with..

I had difficulty reaching the practice by telephone, spending a considerable amount of time attempting to get through during the afternoon. This was frustrating.

A wonderful practice. The front desk staff are courteous; the clinical team members are competent and my long-standing healthcare provider is outstanding. They recently arranged a timely referral..

The medical team and reception staff at this practice are excellent. The clinicians I and my children see most frequently are particularly outstanding, as are all the other members of the team.