Tattenham Health Centre
Rachel W. 6 years ago • From Google
Bad
Website system makes practice feel impersonal
Excellent clinical staff, however the practice has become increasingly impersonal with the reliance on a poorly designed and difficult-to-navigate online system. There is genuine worry that patients may be overlooked due to the significant barriers in making direct contact with someone. It is unfortunate, as this practice was previously of the highest standard.
The team here is wonderful. The clinicians are attentive and take time to hear what you have to say. Appointments are typically available the same day when you call early in the morning. The..
Tattenham Health Centre
Rachel W.
Excellent clinical staff, however the practice has become increasingly impersonal with the reliance on a poorly designed and difficult-to-navigate online system. There is genuine worry that patients..
Tattenham Health Centre
Gill R.
A wonderful practice. The front desk staff are courteous; the clinical team members are competent and my long-standing healthcare provider is outstanding. They recently arranged a timely referral..
Tattenham Health Centre
Yayganeh B.
This GP surgery is truly excellent. The team is very accommodating and responds promptly to online requests for appointments, prescriptions and other matters, while also being thoughtful about..
Tattenham Health Centre
Love L.
This surgery has been extremely disappointing. I experienced a lack of communication regarding a family member's health concerns. As I have mentioned before, a private business operating in this..
Tattenham Health Centre
moremeok m.
The team did not provide the level of support I was hoping for, and I experienced what felt like errors in their service. I found their manner to be unwelcoming, and during phone interactions, I..
Tattenham Health Centre
Jade S.
I have had a very frustrating experience with this surgery. I was waiting an extended period for a clinical callback regarding my young child who was unwell with a high temperature. The surgery was..
Tattenham Health Centre
Matt B.
It would be easier to arrange a meeting with a celebrity than to secure an appointment at this practice. The experience has been quite disappointing overall. The reception staff can come across as..
Tattenham Health Centre
su s.
This practice did not meet my expectations. When I attended for a blood test related to chest concerns, I found the reception staff to be unwelcoming and unhelpful. There were no available..
Tattenham Health Centre
Evie R.
Excellent service with outstanding clinical staff. The medical professionals here are consistently prompt with their responses and demonstrate a genuine commitment to resolving issues efficiently. I..
Tattenham Health Centre
Kieron K.
The practice has significant issues with accessibility, particularly with phone lines that frequently go unanswered regardless of how many times you try calling throughout the day, a problem that..
Tattenham Health Centre
Lorraine C.
I have been a patient at this surgery for nearly 16 years and I have consistently had a positive experience with the clinical staff. The doctors here are exceptionally skilled, compassionate and..
Tattenham Health Centre
Summer J.
Couldn't be more grateful that this is our local GP surgery. Extremely efficient online service plus all the clinical staff are amazing at what they do.
Tattenham Health Centre
Hayley S.
I genuinely cannot speak highly enough of this practice! They have consistently provided excellent care for me and my young family. The front desk staff are wonderful and the clinical team..
Tattenham Health Centre
Wayne D.
Have been with the surgery for under a year. On two occasions have dealt with a clinician when we were desperate for help. Both times they have been personable, engaged and had a plan. Highly..
Tattenham Health Centre
Lucas-Kane M.
I frequently find myself having to follow up on my test results. When I book telephone consultations, I sometimes don't receive the expected call, and the practice is generally difficult to reach by..
Tattenham Health Centre
Donna M.
I was able to secure an appointment at short notice recently. A clinician saw me in person and addressed my concern very efficiently. They promised to follow up with me the next day to check on my..
Tattenham Health Centre
Rosie W.
I'd like to give a special mention to the health centre team. After I called on Tuesday afternoon hoping for an appointment without success, a clinician rang me back at 7.30pm. This call meant I..
Tattenham Health Centre
Tony C.
My partner has attempted to contact the practice on multiple occasions, with each call lasting around 45 minutes before being disconnected. She was calling to follow up on a referral for a procedure..
Tattenham Health Centre
Shauna B.
Consistently excellent service. Online inquiries receive prompt attention and the staff are genuinely wonderful. Given the current pressures on healthcare services, we feel fortunate to have access..
Tattenham Health Centre
Bethany E.