The Elms Medical Centre

Every member of the team is friendly and competent. Dr. Shmila Serfiraz, in particular, stands out as an exceptionally skilled and knowledgeable physician. :)

Completely revolting experience with staff who seem indifferent and unwelcoming. They appear more interested in avoiding patient care than providing any meaningful medical assistance. The practice's..

The customer service representative was incredibly supportive and empathetic when I described my medical concerns. She made me feel completely at ease and demonstrated exceptional professional..

A standout general practice in my experience. The administrative team is exceptional - consistently helpful and genuinely pleasant. Scheduling appointments is straightforward, and any concerns are..

I want to express my appreciation for the exceptional service at the Elms Medical Practice. During my recent follow-up visit, the initial interaction with the reception staff was outstanding. The..

The front desk staff are shockingly unprofessional and dismissive (particularly the heavily tattooed individual who seems more suited to a prison block). When you communicate your needs, they..

Getting hold of this medical practice is incredibly challenging. Their online booking platform exists but is convoluted and lacks clear guidance. Despite searching extensively, I couldn't locate a..

The absolute most terrible surgical experience I've encountered. The front desk staff display appalling attitudes, showing zero empathy or compassion. The recently introduced GP consultation service..

Desperately wishing someone would simply answer the call and provide some assistance.

Throughout her lengthy life, my elderly mother has consistently experienced outstanding care at Elms Medical Centre, with Dr Sarfraz being particularly noteworthy. The entire team, from nurses to..

Despite their hectic schedule, they consistently prioritize patient care and provide excellent guidance, even when appointments are fully booked. Kudos to the entire team for their exceptional..

I want to extend my sincere appreciation to the entire team at The Elms Medical Center for their outstanding care and compassionate approach, with special recognition to Dr. A. Ahmed. Dr. Ahmed..

Relocated because of my midwife's involvement, and while she has been excellent, the physician aspect has fallen short. Their operations seem chaotic and poorly coordinated.

Absolutely appalling service, impossible to reach by phone or book an appointment. I attempted to schedule a last-minute visit for my child and was flatly rejected, despite only one patient in the..

Exceptional medical practice with outstanding customer service. Their communication is prompt and responsive via email, and the staff, including the secretary and physicians, are incredibly kind and..

Dr Sarfraz has been an exceptional healthcare professional who provided outstanding care to my wife. Her compassionate approach and immediate medical intervention were crucial, and I shudder to..

I don't believe this establishment deserves a single-star rating due to the consistently excellent medical professionals. The doctors and nurses have always been top-notch, and I've never..

Getting in touch with Elms Medical Centre is an absolute nightmare. They constantly redirect me to askmyGP, but the service hours are incredibly restrictive, only available early in the morning,..

Grateful to Elms Medical for understanding the challenges of managing healthcare with constrained resources. It's not easy to meet everyone's needs when working with limited means, but they do an..

I attempted to schedule a phone consultation for my daughter and needed to verify if the appointment had been confirmed. I made the request yesterday afternoon, but when I tried calling the medical..