The High Street Practice

Incredibly attentive and accommodating personnel who went above and beyond to assist me

The reception staff member was very helpful and went out of their way to assist. Their support and willingness to help was greatly appreciated. Thank you.

I endured an exasperating 30-minute phone wait just to reach a receptionist, during which I was attempting to explain that my son was exhibiting Hand, Foot, and Mouth Disease symptoms. However, the..

The booking process is absolutely terrible. When I rang the front desk seeking medical consultation due to feeling unwell, they simply advised me to visit the pharmacy for medication. Later that..

I have found the team at the High Street location to be quite responsive when addressing inquiries, and they have been very supportive in helping to sort out any concerns that arise.

The practice demonstrated a lack of consideration and compassion towards patient wellbeing 👎

I reached out to the medical office by phone with an urgent need for a prescription refill. Maggie, the receptionist, quickly answered and was incredibly supportive in explaining the various ways I..

Booking a consultation is swift, particularly when addressing urgent matters for my infant - they accommodate same-day scheduling. The front desk staff are generally pleasant and welcoming. Their..

Complete disaster - both medical staff and front desk personnel. The physician clearly lacks competence, and to secure an appointment for my infant, I'm forced to have my midwife intervene and..

I would strongly advise against using this practice. Despite being a long-term patient, my experience has significantly deteriorated over the recent years. There are serious concerns about how..

I wanted to express my sincere thanks to Ms Yashkamal Patel following my two-year-old daughter’s recent blood test. Before the appointment, we had received helpful advice about using EMLA cream,..

Absolutely terrible customer service. The employees were completely unhelpful and made the entire experience incredibly frustrating.

The front desk staff displayed an appalling lack of professionalism, made even more frustrating by the fact that public funds support their behavior. The medical practitioners demonstrated equally..

The reception staff could benefit from improved communication skills and courtesy. The practice itself appears disorganised in places. However, the clinical team deserves recognition for providing..

The medical professionals at this clinic are satisfactory. Dr. Dhanan is particularly attentive, compassionate, and provides thorough explanations. However, the single star rating is solely due to..

After a terrible experience and seeing rapid decline in my old surgery I left & I was accepted here at HIGH STREET PRACTICE. The care is amazing & actually seen by real GP's . It just does not..

Dr Nagi Throughout my later life, I've encountered numerous healthcare providers. My mother, who served as a midwife during wartime, became an exceptional medical expert with such remarkable..

Extremely disappointing customer service. The front desk personnel display an unacceptable attitude and lack of professionalism.

I have been with this practice for over two decades. The GP and their team provide good care. I am able to see a doctor whenever I need to.

I've had a good experience at this surgery, doctor was very thorough and the receptionist was very helpful too on a scale of 1-10 differently 9