Great Notley Surgery

A long-time patron who has consistently enjoyed the establishment. Truly top-notch.

Their customer service is abysmal. You'll waste a solid hour waiting on hold, only to be informed they can't accommodate you. Completely useless!!

I registered with the Great Notley Surgery today, and the entire enrollment was straightforward and efficient. The reception team provided an incredibly warm greeting that instantly put me at ease...

Absolutely appalling service from this medical practice. Unable to provide a specific appointment time before their 6:30 PM closing, I called ahead to verify my booking details, which the..

Outstanding medical procedure and physicians, the sole drawback being consistently waiting 45+ minutes beyond scheduled appointment times, yet the pharmacy and personnel are absolutely top-notch

I just joined this medical practice, and I must emphasize how incredibly welcoming and supportive the entire team has been. Despite the challenges posed by covid restrictions, they went above and..

Absolutely fantastic! Couldn't be happier with this.

Recently received our initial Covid vaccine doses at the Gt Notley Surgery. The entire process was meticulously planned, remarkably streamlined, and delivered with genuine empathy and care. Sincere..

I've consistently encountered exceptionally supportive personnel throughout the facility. The front desk team radiates warmth, whether communicating via telephone or in direct interactions, while..

After switching from the Church Lane surgery, I had low expectations, but this practice has exceeded them entirely. The front desk team is incredibly supportive and goes above and beyond to assist..

2.8 million in taxpayer money ANNUALLY - regardless of whether they actually provide service or not.... does that seem fair to you? Their compensation should be performance-based, paid only after..

Excellent compact medical facility. Collaborating with Waltham healthcare center. Relied on their services for 4 years with complete satisfaction

Switched to automated customer service online. Completely ineffective and frustrating. Now forced to make a phone call to actually communicate with a human representative.

Exceptional customer support with consistently friendly and accommodating personnel who go above and beyond to assist.

Whatever you do, AVOID getting sick - surgery is now a complete farce. You can't even schedule an appointment anymore, and calling is pointless unless you need help getting online or are elderly. It..

Just became a patient here and I'm thoroughly impressed compared to my past medical experience. Scheduling future appointments is a breeze, and the personnel are incredibly welcoming and pleasant.

Mental health patient care occasionally seems lacking. Despite this shortcoming, the appointment scheduling runs smoothly, and the pharmacy team demonstrates exceptional friendliness and support.

Fantastic general practitioners! The permanent doctors have consistently provided top-notch care. Temporary locum doctors are less impressive. The reception team is warm and supportive, and the..

Repeatedly attempted to contact customer service via phone, but consistently failed to connect. Tried multiple contact numbers listed online, yet each attempt was unsuccessful.

I attempted to book an appointment for my knee injury yesterday and was instructed to call back at 8am today. When I did, I found myself 28th in the queue, and by the time I got through, all..