Beacon Health Kensington

General practitioners are supposed to administer specific travel immunizations covered by the National Health Service, yet this particular clinic seems to be bypassing that responsibility.

Relieved to move on due to the difficulty scheduling appointments for my autistic child. Communicating with the GP was extremely challenging, and when trying to reach reception, they were..

Since COVID-19 began, the medical care has been abysmal. Online consultations are useless, and callbacks are nonexistent. When staff actually do contact you, the medical advice is subpar. I've been..

I'm throwing in the towel. Booking an appointment is impossible, whether through phone or their so-called "Evergreen" system. In-person visits are equally futile, with dismissive staff sending me..

I'm compelled to share my personal encounter with a specific physician at this medical practice. Dr. C Greenwood stands out as an exceptional general practitioner. During my two consultations with..

My elderly mother, aged 83, has been unwell for a fortnight. The medical facility's support has been outstanding on two distinct instances. The front desk staff member I communicated with yesterday..

Utterly horrendous customer support.

Can't ever seem to schedule a doctor's visit when I reach out to them.

Waited three weeks just to get a blood test. The front desk personnel were completely unhelpful, with zero communication skills. No one at reception could provide clear directions about where I..

These are absolutely fantastic, truly delightful!

Always stuck waiting forever just to see the doctor, even with a scheduled appointment. An entire hour wasted - this is completely ridiculous!!!!!

Always stuck in a phone queue for ages, waiting around 30 minutes, and when staff finally answer, they immediately disconnect the call. Then the line goes busy, and when it rings again, I just gave..

Switching medical practices due to the utterly unprofessional and unhelpful front desk staff

Getting an appointment with the GP has become extremely challenging. The health centre's process is incredibly frustrating. To secure any appointment, patients must call early in the morning, with..

I recently accompanied my grandmother to this location for her medical visit, and the front desk staff member, Jessica (if I recall correctly), was incredibly warm and compassionate. She went out of..

I'm completely frustrated with this medical practice's communication. No matter when I try calling, they never answer, and their phone seems perpetually off. I've submitted multiple online..

Awarded a single star due to an incredibly frustrating experience. Spent over 50 minutes on hold starting at 8am on Tuesday, only to be informed all appointments were fully booked. Attempted again..

Steer clear of this general practitioner at all costs!!!!!

Extremely poor patient care with significant challenges in scheduling appointments and unfriendly, unhelpful front desk staff who make communication difficult.

I completely concur with previous commenters that this is the absolute worst medical facility imaginable. The receptionists are perpetually glued to their phones beneath the front desk. I spent an..