The Billesdon Surgery

Superb medical procedure. Welcoming front desk staff, outstanding doctors, midwives, and nursing team. Continue maintaining your high standards!

I attempted to schedule a medical consultation today and was stuck listening to an endless automated message. Over the course of three hours, twenty-four minutes, and nine seconds, I slowly..

Fantastic service just now. Made a call and arranged a physician consultation callback, received an immediate in-person medical appointment, and was also scheduled for a physiotherapy session on the..

I've encountered a Surgery that is incredibly difficult to reach!,... And on the rare occasion you manage to connect, they bombard you with a pre-recorded message listing countless restrictions...

Lindsey Tranter is truly exceptional. Her incredibly friendly, hospitable, and competent approach instantly put me at complete ease. Today's diabetic screening and blood work was remarkably smooth..

The staff at this practice are absolutely wonderful. They go above and beyond to help you. While every medical setting can be hectic, if you follow their established procedures, you're guaranteed..

Absolute unprofessionalism defines this medical practice. The personnel display a dismissive and discourteous attitude, and the healthcare providers (who barely deserve that title) consistently fail..

Appalling customer service. Denied my 4-year-old an urgent appointment following an allergic episode and redirected us to a walk-in clinic, despite initially consulting 111 for guidance. Requested..

Recently signed up at the medical practice Exceptionally welcoming and pleasant front desk staff Highly competent and compassionate healthcare professionals

I can't express enough appreciation for this medical team. It's evident that every staff member, from the physicians to the reception and nursing personnel, is genuinely committed to providing..

Absolutely Dreadful. I've been attempting to contact the medical practice all day long, yet I can't even get through to speak with anyone. The reception is non-existent, and the service is so poor..

Dr. Patel is truly exceptional - I'm incredibly grateful for his remarkable approach. His empathy, kindness, and genuine concern have been remarkable throughout my treatment. The nursing staff has..

Outstanding support: immediate phone response and in-person consultation even during COVID-19 challenges. Dr Batchelor was exceptional. The reception staff were welcoming and supportive. Much..

Truly outstanding customer support that exceeded my expectations

The friendly telephone operator was incredibly helpful and accommodating, managing to secure me a doctor's appointment despite my urgent needs.

If I could award zero rating points, I absolutely would. My urgent need to consult a physician in person was immediately dismissed when I was informed all slots were occupied. Upon requesting the..

I called to schedule a medical consultation after transferring from another NHS practice, seeking a prescription refill and doctor's appointment. (Apparently, seeing a physician is only possible in..

What an absurd operating schedule! The dispensary's phone lines are open for a mere two-hour window during weekdays, which makes absolutely no sense for customer accessibility.

Once more, the surgical team delivered top-notch service. As usual, I neglected to request my prescription, and once again, the pharmacy personnel expedited it without hesitation. Despite a line..

The medical staff are truly exceptional. Everything was smooth sailing until today when I went to pick up a form that had been previously confirmed as ready for my husband. The front desk employee,..