Maylands Healthcare

The staff were courteous and welcoming. The premises were immaculate. The appointment ran punctually. Excellent experience overall.

I have had several disappointing experiences at this practice. Appointments have been cancelled repeatedly over an extended period, which has been frustrating. There was also an issue with a..

I arranged an appointment through the online booking system and was very pleased with how quickly everything was processed, as I received a call and secured an appointment on the same day. The staff..

The dental practice situated in this building is where I attended for my visit. I would certainly recommend it 👍

Convenient parking facilities and friendly reception team. Was somewhat surprised to have a tooth extracted when I had anticipated a routine examination. The clinical staff were pleasant and..

Everything required is conveniently available in a single location.

It was extremely frustrating to experience such lengthy wait times when attempting to book an appointment, followed by issues with medication processing and pharmacy delivery. The overall experience..

I had a very disappointing experience at this healthcare facility. The appointment scheduling process took considerably longer than expected, and obtaining a referral letter involved further delays...

I would advise caution when attending this particular surgery location. I have found it necessary to lodge complaints on multiple occasions. During a recent visit while following up on a previous..

I struggled to secure an appointment during my initial visits. When I called early in the morning on multiple occasions, I was informed that available slots had already been allocated, and I was..

A practice with a friendly and approachable team.

The pharmacy frequently experiences stock shortages affecting a significant proportion of repeat prescription requests.

Consistently receives helpful guidance

This surgery has consistently been helpful throughout my visits. The staff make my relative feel valued and appreciated. As their carer, I find it reassuring to attend appointments here, as the..

Have been waiting for a referral for an elderly family member for several months, with repeated follow-ups needed before receiving an incorrect appointment notification. This has meant starting the..

The practice had unpleasant odours throughout, and the bathroom facilities were in a poor state of cleanliness.

The pharmacy service and reception staff were disappointing, with interactions that lacked the compassion and courtesy one would expect when dealing with unwell patients. The overall experience was..

I have been very satisfied with the entire team at this surgery, from those at the front desk through to the clinical staff. Over the past several months I have attended on multiple occasions and..

The practice has significant management issues that create a poor overall experience. While the staff themselves are not the problem, the way the organisation is run appears to be ineffective and..

I requested a repeat prescription and followed up with a call regarding the status of my request. During the conversation with a member of the reception team, I expressed my frustration about the..