The Cromwell Primary Care Centre

A highly organised and competent experience

I attended an appointment with my spouse at the practice. The nursing staff member demonstrated considerable patience throughout the visit, particularly given my spouse's longstanding anxiety around..

Excellent standard of care provided

The practice demonstrated good organisation and maintained appropriate spacing between patients.

Excellent service provided by the care centre, much appreciated. One observation though, likely not the centre's responsibility given that the pharmacy and other businesses share the car park, but..

Positive experience with the medical team

I have had difficulty accessing this surgery. My family member has a medical condition requiring ongoing care, and I have been attempting to arrange an appointment for an extended period. When..

I had a positive experience with the out of hours clinician, who was approachable and attentive to my concerns. However, my overall experience was negatively impacted by my interaction with the..

We are very satisfied with our decision to choose this practice. Throughout our visits, from the front desk staff through to the clinical team and all other members of the practice, we have..

The team demonstrated a professional approach throughout my visit.

Outstanding care and team members

The team here are pleasant and welcoming, though there is quite a lengthy wait to be seen. There are dental services available at this location, though accessing them requires a referral process.

The healthcare professional I saw was very thorough, patient and understanding in their approach to my care.

The team members were approachable and I experienced no issues with the clinical staff.

The team here was welcoming and the appointment was handled promptly. 👍

Attended an appointment at the dermatology department for a procedure following a referral. It was a weekend morning and my first visit to the facility. The parking arrangements were excellent. The..

The doctor I saw is kind and wonderful, but I'm not a fan of the triage system used at the practice.

I believed I had completed my registration approximately two months prior, however there appeared to be no documentation of my submission despite delivering the forms in person. When I attempted to..

The clinic is easy to find. I was seen promptly and the staff were very helpful. I saw a clinician who was extremely pleasant and helpful.

I experienced a lengthy wait time when trying to reach the practice by phone.