The New Coningsby Surgery

Struggling to secure an appointment at this practice has been frustrating. After spending considerable time trying to reach the surgery, I've encountered persistent difficulties getting through on..

I have had a disappointing experience at this surgery since relocating to the area. I had to raise concerns before receiving a cervical screening, despite having a background of abnormal findings...

The practice is satisfactory in most respects, though obtaining a prompt appointment can be challenging.

I'm struggling to understand why this practice remains open. The service provided was unhelpful and disappointing. It appears the staff are not genuinely focused on patient care.

I found the service to be very disappointing. When I attempted to book an appointment online regarding a skin concern, the practice responded after several days with information about a prescribed..

Would give 0 stars if I could. Too many problems and issues, but here's the short version. The online appointment service rarely gives you the option to actually request an appointment - the..

It is quite challenging to secure an appointment at this practice unless you manage to book one at the early morning slot. Alternative booking methods are extremely limited, with online appointment..

Called the surgery on a recent afternoon and experienced a significant wait before the reception team answered the call. The length of time taken to respond to the call seems excessive and raises..

It has been very difficult to secure an appointment at this practice. Once an appointment is obtained, the consultation experience has been problematic. During visits, basic examinations such as..

The practice did not meet my expectations.

What a wonderful group of dedicated professionals work at this practice. Every member of the team, from those at reception through to clinical staff and administrative personnel, are genuinely..

My husband attended an appointment this morning and arrived ahead of schedule. Upon arrival, he was informed that his appointment had been cancelled and questioned about whether he had received a..

I would rate them lower if possible. I was instructed to call six weeks in advance to schedule an appointment, only to be told on two separate occasions to ring back the following week. The service..

It has been extremely difficult to obtain an appointment with a clinician, and despite having a health concern that began several months ago, I have yet to receive a consultation or any resolution..

I was unable to obtain telephone guidance from clinical staff when I requested it. This led to me contacting the out-of-hours service, which resulted in a lengthy wait for emergency transport and..

Consistently demonstrated patience and a helpful approach throughout my interactions.

Accessing appointments at this surgery feels extremely challenging. The reception staff interactions have often felt unwelcoming and dismissive. On multiple visits, I've observed people requesting..

Disappointing Experience with Maternity Service Handling I contacted the practice this morning regarding a pregnancy-related matter and found the response concerning. Initially, I was informed that..

The practice relies heavily on an online appointment system that closes at 10am each day, though it may shut down earlier if demand is high. This approach makes it difficult to secure appointments,..

I am extremely disappointed with the standard of care provided at this practice. The appointment availability is problematic—if a suggested time slot does not work for you, obtaining an alternative..