Castlehead Medical Centre

On two separate occasions, I have submitted applications with all the necessary supporting documents in place. Each time, I have been present while my paperwork was reviewed and copied. However, on..

Every healthcare professional I have encountered at this practice has been helpful, kind and efficient. The reception team and all other staff members work hard to meet patient needs. The service..

Excellent experience. The healthcare professional listened attentively, discussed my concerns and developed an appropriate plan of action. I underwent assessments on the same day and received contact..

Disappointing visit with poor service standards and lack of attentiveness. Would not recommend to others.

Consistently excellent service with genuinely supportive staff throughout. We feel fortunate to have access to such a capable team across all departments 👍👍

Based on my experience as a local resident, the triage system appears to contribute to delays in obtaining face-to-face appointments with clinicians. Additionally, concerns about a spinal issue were..

I have consistently received excellent care and attention.

The entire team demonstrated wonderful care, helpfulness, and kindness. The clinical staff provided excellent service throughout.

The staff at this practice tend to come across as dismissive and unwilling to assist. If you're looking for an experience that will leave you feeling more frustrated than when you arrived, this may..

One of the finest medical practices I've experienced. They consistently answer calls promptly, minimise waiting times, and genuinely listen to all concerns and questions raised. The entire team..

We had an excellent experience at this practice. We needed to arrange an urgent appointment for our child who was unwell. The reception team were very helpful in accommodating us at short notice and..

A well-organised healthcare facility